General Manager

Description:

The General Manager of the higher education provider is a key executive responsible for overseeing the day-to-day operations and administration of the institution. The General Manager collaborates with senior leadership, faculty, and staff to ensure the smooth functioning of various departments, effective resource allocation, and achieving the institution's strategic goals. Experience in Private Higher Education providers is a MUST.

Key Responsibilities:

1. Operational Management:
   Oversee and manage all aspects of the institution's operations, including academic departments, student services, admissions, finance, human resources, facilities, and IT.
   Develop and implement operational policies, procedures, and guidelines to enhance efficiency and effectiveness across the organization.
2. Resource Allocation:
   Ensure optimal utilisation of resources, including budget, staffing, and facilities, to support the institution's academic and administrative needs.
   Work closely with finance and budgeting teams to monitor financial performance and make data-driven decisions.
3. Academic Support and Quality Assurance:
   Collaborate with academic leadership to maintain and enhance academic quality and standards, ensuring compliance with accreditation and regulatory requirements.
   Support faculty in curriculum development, assessment strategies, and continuous improvement initiatives.
4. Student Success and Support:
   Prioritize student success and retention by overseeing student support services, counseling, and student engagement programs.
   Monitor and address student feedback and concerns to enhance the overall student experience.
5. Stakeholder Engagement:
   Foster positive relationships with internal and external stakeholders, including faculty, staff, students, alumni, industry partners, government agencies, and the community.
   Represent the institution in various forums and events to promote its reputation and achievements.
6. Human Resources Management:
   Lead and develop a high-performing team of faculty and administrative staff, fostering a culture of collaboration, professional development, and inclusivity.
   Oversee recruitment, onboarding, performance evaluations, and employee relations.
7. Regulatory Compliance and Accreditation:
   Ensure the institution's compliance with all relevant regulations, laws, and accreditation standards set forth by governing bodies such as TEQSA or other applicable authorities.
   Collaborate with relevant departments to prepare for accreditation reviews and maintain required documentation.
8. Strategic Planning and Reporting:
   Support the development and execution of the institution's strategic plan, contributing to long-term growth and success.
   Prepare regular reports and updates for senior leadership and the Board of Directors.

Qualifications and Experience:

1. A minimum of a Bachelor's degree in a relevant field; a Master's degree is preferred.
2. Proven experience in a senior management role within the higher education sector, with a strong understanding of operational and administrative functions.
3. Familiarity with higher education regulations, accreditation standards, and compliance requirements in Australia.
4. Exceptional leadership and management skills, with the ability to guide and inspire teams to achieve organizational goals.
5. Excellent communication and interpersonal abilities, with a track record of building positive relationships with diverse stakeholders.
6. Financial acumen and experience in budgeting, financial analysis, and resource management.
7. Demonstrated commitment to fostering academic excellence, student success, and a positive institutional culture.