Where

Administrator - Service Operations

WesTrac
Bunbury Full-day Full-time

Description:

Posted Date: 18 Mar 2025 Location: Bunbury, WA, AU, 6230 Reporting into the Branch Manager, the Administrator – Service Operations will be working on a fulltime basis from our Bunbury office and is responsible for daily filing of jobs, answering incoming customer queries, organising new starters access and uniforms and handling site entry forms.
Roster : 5 days on 2 days off (Mon – Fri), 10 Hours per day Location : Bunbury, WA
What you’ll do:
  • Support the field service team by completing site entry forms, managing the field service truck fleet, ensuring accurate inspections, answering calls, daily job filing, and handling customer queries.
  • Organise new starters by arranging access, uniforms, and raising purchase orders (POs).
  • Managing purchase requisitions and overseeing the purchasing process.
  • Handling time capture reporting and organising work scope books.
  • Maintaining archives and ensuring compliance with WesTrac policies.
  • Managing training requirements and conducting safety and contamination control audits.
  • Building positive relationships with customers and internal stakeholders.

Skills and Experience:
  • Previous experience working in a similar role
  • Professional level of computer literacy and data entry skills
  • Experience using SAP
  • Effective communication skills including active listening, asking appropriate questions, clarifying the issues and expressing oneself clearly
  • Customer service orientation
  • Attention to detail and accuracy
  • Adaptability including the ability to perform efficiently in different environments and with diverse tasks and people
  • Stress tolerance and the ability to maintain satisfactory work standards under pressure

Our Benefits inclusive of but not limited to:
  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
  • Recommend & Spend – Opportunity to receive a referral bonus up to $5000 for applicable roles.
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity

Our Company & Commitment With over 4,500 employees, WesTrac is one of the world's largest authorised Cat® equipment dealers, offering a wide range of mining and construction equipment and management solutions. At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.
Reference Number : 3827
27 Mar 2025;   from: uworkin.com

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