Description:
- Join a global leader in the construction & mining industry
- Competitive salary + commission structure + company car
- Access to OEM training, benefits, and opportunities to build on existing skills
The Opportunity
We are on the lookout for a customer-focused individual to join our Mackay Parts team as a Customer Support Representative for our Donaldson product group. Based out of our Mackay branch, this role will have you delivering a high level of support to customers in the region by acting as the key point of contact for their parts requirements.
In this role you will be responsible for:
- Managing relationships in an existing network of customers within the territory
- Growth and new business development of the Donaldson Filter reseller network
- Undertake negotiations with Resellers/Customers regarding the renewal of their filtration reseller or supply agreements
- Accurate reporting of current and prospective activity, growth potential, market and competitor analysis
- Coordinating with relevant departments to ensure that all customer queries and requirements are attended to promptly while maintaining exceptional customer service
As the ideal candidate, you will have:
- Demonstrated sales/customer service experience and success
- Experience in Earthmoving, Mining, automotive or similar industries is preferred
- Genuine desire to deliver Hitachi’s promise of Total Customer Satisfaction as you develop and maintain positive relationships with customers
- Previous experience with the use of CRM
- A motivated and competitive drive to meet and exceed sales targets
- A current driver’s license and the ability to travel frequently
Hitachi Benefits – What’s in it for you?
- Rewarding Salary Package: Competitive Base Salary + Super + Commission Structure + Fully Maintained Company Vehicle
- Career: Permanent Full Time Position in a leading OEM with long term job security
- Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
- Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
- Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
- Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
- Employee Referral Program – refer a friend and receive $$
Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate and wholeheartedly value diversity at our company.
As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments.