Description:
ACD Trade is one of Australia's largest air-conditioning wholesalers with 13 branches located across QLD, WA & NT. As part of the Beijer Ref Group, Australia, we have over 150 branches and approximately 850 employees.
This is an opportunity for a customer service star to join us in the position of Internal Sales based in our Mackay branch.
Why join us?
We are committed to the safety, education and ongoing development and support of our people. In this role, you will receive:
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A great team culture . Our Values set the way in which we work – Committed, United, Engaged and Straightforward.
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A competitive remuneration package . which includes base salary + superannuation;
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Career growth opportunities . We offer genuine long-term career opportunities; and
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Development opportunities including coaching and mentoring enabling you to choose your own career development options;
About your new role?
Reporting to the Branch Manager, your responsibilities will include:
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Building relationships with the customers, face to face.
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Growing the business with your customer service skills and expertise
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Assisting customers on the counter, phone and email inquires.
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Assist with technical product support (training provided)
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Assist with picking & packing of trade orders
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Assist with loading and unloading trucks when required
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Building relationships with customers based on honesty and great communication.
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General administration duties, such as processing of sales orders, invoices, quotations, purchase orders and stock transfers.
What will make you successful?
To be successful in this role you will be able to communicate and hold strong relationships with customers.
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Previous experience in a customer facing role, with a passion for sales and operational excellence
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Enthusiastic, ambitious and have a strong desire to learn and build a career with us
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Previous experience in leading or mentoring a team desirable
To be successful in this role you will be able to communicate and hold strong relationships with customers. Ideally you will have a positive and helpful attitude with drive a to do your best.
The role will allow you to learn different skills in an environment that is never dull within the air-conditioning and refrigeration industry.
If you are:
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Self-motivated with a good work ethic;
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Take your work seriously, yet able to have a laugh in a casual work environment;
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Have great attention to detail and good organisational skills;
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Willing to undergo a pre-employment medical including a drug and alcohol assessment;
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Have Basic to Intermediate level of computer skills; and
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Possess strong customer service, communication and interpersonal skills.