Description:
Our client, a privately owned strata management company with offices across Australia's East Coast, is currently hiring!
They pride themselves on being easy to work with, finding solutions to challenges, and maintaining a relentlessly positive attitude. As a team, they tackle obstacles head-on and continuously seek growth opportunities.
With a strong commitment to integrity, our client delivers on their promises with speed and precision. They focus on adding value in every situation and believe in asking questions rather than making assumptions. Prioritising doing what is right over being right, they take ownership of challenges and embrace opportunities to learn and grow.
If you’re looking to join a team that lives these values every day, we want to hear from you!
The Position
Based in Bundall, we are looking for a customer service / administration professional to join the customer service team on a full-time basis. This opportunity isn't your standard customer service role. You will be liaising with owners living in body corporate communities by telephone and email.
This is a unique, fast paced working environment in a friendly and supportive team.
About You
To be successful you will be able to show that you possess:
- Excellent telephone manner and communication skills
- Ability to develop strong interpersonal relationships with the team, other departments and offices
- An eye for detail and be a bit of a perfectionist
- Have an enquiring mind to identify and solve procedural and system questions
- Assist with management of various centralised functions which are the responsibility of the team
- Advanced computer skills in software systems and generally technology savvy
- Excellent keyboard skills and knowledge of Microsoft Outlook, Excel and Word
Above all, you will be a dedicated team player who considers customer service a high priority, both internally and externally.
What’s on Offer
Our client provides comprehensive 3-month body corporate training for all new team members, along with ongoing training and development opportunities.
- Competitive salary
- Monday to Friday - no weekends!
- Social culture with regular team events
- Career progression through sound leadership and mentoring
If you have relevant experience and are ready to take the next step in your career, apply now by clicking on the 'Apply' button and attaching your resume and cover letter.