Description:
What we are looking for
We are seeking an outstanding Manager with a background in venue or hotel management and a proven ability to deliver high-quality customer service. The ideal candidate will possess strong leadership, operational, and financial management skills and be passionate about creating a positive and memorable experience for guests.
About the Role
As the Mudgee Team Training Village Manager, you will oversee the day-to-day operations of this premium facility, catering to elite sports teams, professional athletes, and corporate groups. You will lead a dynamic team, manage budgets, maintain facilities, and ensure compliance with operational and safety standards.
In this hands-on role, you will focus on enhancing guest satisfaction, driving occupancy and revenue growth, and maintaining the venue as a leading destination for training and team-building activities.
This is a unique opportunity to work in a vibrant community, fostering professional and personal connections while enjoying a flexible working environment and the many lifestyle benefits of living in Mudgee.
Key Responsibilities
- Lead the day-to-day management of the Mudgee Team Training Village, ensuring exceptional service delivery.
- Oversee financial and operational performance, including budget preparation, staffing, and compliance.
- Coordinate guest services, including catering, activities, and special requirements.
- Drive occupancy and revenue growth by maintaining high-quality facilities and services.
- Ensure safety and operational excellence through effective policies, procedures, and staff training.
To be successful in this role, you will have:
- Tertiary qualifications in a related field and/or 3+ years’ experience in venue or hotel management.
- Proven skills in people management, budget oversight, and financial reporting.
- Effective communication, leadership, and organisational abilities.
- A customer-focused mindset with a commitment to excellence.
- The ability to work flexible hours, including weekends and after-hours callouts.
Essential Requirements
- Tertiary qualifications in a related field and/or 3+ years’ experience in venue or hotel management.
- The ability to work flexible hours, including weekends and after-hours callouts.
Desirable Criteria
- Relevant Tertiary Qualification
- A customer-focused mindset with a commitment to excellence.
- Effective communication, leadership, and organisational abilities.
- Proven skills in people management, budget oversight, and financial reporting.