Description:
Job summary:- Flexible hours available
- 1 year of relevant work experience required for this role
- Expected salary: $75,000 - $85,000 per year
Salary Range: $75,000 to $85,000 per year+ Superannuation
About Us
Kleena Blinds and Curtains - Your one-stop shop for all your window furnishing needs in Gold Coast & Brisbane. At Kleena, we offer custom-made curtains and blinds that transform your home or office in Gold Coast and Brisbane. Our dedicated team is committed to turning your windows into standout features. And we are looking for dedicated Process Analyst (ORGANISATION AND METHODS ANALYST) to join the team.
Key Responsibilities:
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Conduct analysis of current business processes and workflows to identify areas for improvement.
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Recommend, design, and implement new methods, processes, and systems to increase efficiency and productivity
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Analyse workflow and identify areas for improvement in efficiency and effectiveness.
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Develop and implement automated solutions using existing resources, significantly reducing manual tasks, paperwork, and clerical workload.
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Create flowcharts and review reports to gain insight into operations, processes, and documents and proposed revisions to align with industry standards and best practices.
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Develop and document standard operating procedures (SOPs) for various functions across the business.
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Conduct regular audits to ensure adherence to established policies and procedures.
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Work closely with management to streamline operations, reduce costs, and improve customer satisfaction.
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Monitor and assess the effectiveness of new methods and adjust as needed.
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Prepare reports and presentations to communicate findings and recommendation to management.
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Provide training and support to employees on new processes and systems.
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Stay updated on industry trends and best practices.
Key Skills & Qualifications:
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Relevant qualification
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Proven experience in an organisational analysis or business improvement role.
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Strong knowledge of business processes, project management, and operational analysis.
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Excellent problem-solving skills with the ability to think critically and analytically.
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Strong communication skills with the ability to collaborate effectively with a wide range of stakeholders.
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Experience with process mapping, workflow analysis, and system integration.
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Familiarity with software tools used for process analysis and improvement.