Client Service Representative

Description:

Competitive SalarySales focused roleExcellent Work Culture Client Service Representative Needed
Your new company
Our client is a steel manufacturer who are committed to providing excellent customer service, ensuring seamless processes for their loyal clients. They pride themselves on being innovative in the market with no project being too big or too small for our client to take on.
Your new role
As a Client Service Representative, you will play a pivotal client-facing role, supporting a close-knit team in fostering and strengthening client relationships. Reporting directly to the Branch Manager, your key responsibilities will include:
Ensuring systems and processes are executed efficiently and effectivelyDelivering outstanding customer service to existing clients while proactively developing new business relationshipsManaging inbound and outbound calls related to enquiries, orders, products, transport, and accountsReviewing and adhering to safety procedures, ensuring compliance with company standardsOverseeing client management, ensuring accurate record-keeping and seamless transaction processingBuilding and maintaining strong relationships with both internal and external stakeholdersWhat you'll need to succeed
The ideal candidate for the Client Service Representative role will demonstrate:
A strong sales-driven mindset and a proactive approach to achieving targetsExcellent teamwork skills with the ability to collaborate effectively in a dynamic environmentA background in the building industry, providing valuable industry knowledge and insightMeticulous attention to detailEffectively in a dynamic environmentWhat you'll get in return
You'll receive a competitive salary with potential bonuses dependent on company performance, and you'll be eligible for 14% super if our client's superfund is preferred. Shifts will be run from Monday to Friday with no weekend work, ensuring a healthy work-life balance.
What you need to do now
If you're interested in this role, click 'apply now' or send an updated resume to thasmika.rupnarain@hays.com.au. Furthermore, call Thasmika Rupnarain on (07) 5571 0515 for a confidential discussion.