Customer Liaison Officer

Description:

Due to internal promotions, we are now seeking a self-driven individual to become our new Customer Liaison Officer based in our Head Office in Brisbane South (Kingston)
About us:

Star Scaffolds Pty Ltd is a leading Company in Australia providing safe engineered access solutions to our customers in the residential construction industry.
Currently operating in seven key locations in Queensland and Victoria our business is forecast to grow throughout 2022 providing great career opportunities. There is no better time to join our team and become part of our success story!
If you are looking for a positive career move to a supportive and friendly team environment, then Star Scaffolds is for you.
The Role:

Reporting to our Finance Manager and your key responsibility will be liaising with customers to ensure billing is completed on time and within contract obligations.
Your day-to-day responsibilities will include:

• Obtaining customer purchase orders
• Maintaining job and customer records within Star Scaffolds business systems
• Customer invoicing
• Customer credit and claims processing
• Debtor calls
• Office administration duties including customer queries, phone support and general office duties

To be successful in this role you will need a confident and professional manner along with the ability to develop and maintain workable relationships both internally and externally with our valued customers. Our to the ideal candidate will demonstrate the following skills or experience:

• Relevant customer liaison experience
• Strong attention to detail
• Communication skills with the ability to influence positive outcomes
• Confident, self-motivated and with the ability to multi-task
• Resilience in managing difficult situations
• Competent in Microsoft Word, Excel and Outlook
• Experience in the Building and/or Hire industry will be highly regarded

To apply for this opportunity, please submit a cover letter and a current resume via the 'Apply' link on this page