Description:
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
We have an exciting Learning Coordinator position available within our dynamic and busy Learning & Development team. This role sits within our Group Learning & Development team and will be responsible for the coordination of learning systems administration activities and coordination of releases of online learning.
The Learning Coordinator will manage requests for incoming learning support requests from internal and external customers. This role will need to maintain strong reporting line communication to ensure outcomes and solutions are identified in a timely manner
Key Responsibilities:
- Support Learning Management System changes
- Creation of courses in the learning management systems if and when required
- Identify inefficiencies relevant to operation systems or processes and troubleshoot any online system issues
- Provide onboarding support for new learning managers, advisors or coordinators in Crown
- Lead the coaching of other coordinators, advisors and business trainers, running showcases and sessions aligned to best practice
- Oversee development and updating of department training material and Work instructions if and when required
About you
- Demonstrated experience in coordinating projects, ideally within a Learning & Development environment
- Someone who is IT savvy and ability to use and manage Learning Management Systems
- Excellent problem-solving skills and the ability to communicate IT concepts in an understandable manner.
- Strong communication and presentation skills
- Excellent attention to detail and ability to prioritise workloads and work towards strict deadlines
- Strong knowledge of computer applications including Microsoft Office suite of products
Additional Information
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.