Description:
Directions Health Services is an innovative non-profit organisation that has provided specialist alcohol and other drug (AOD) services in the ACT and NSW for more than 40 years. The Sapphire Health & Wellbeing Service (SHaWS) is one of Directions’ programs. SHaWS provides non-judgemental and respectful AOD treatment, alongside integrated primary health, mental health and Aboriginal health services to clients in the beautiful Sapphire Coast (Yuin-Monaro Country).
Our Directions’ team includes Counsellors, Social Workers, a Psychologist, Chemists, GPs, Registered Nurses, and a Psychiatrist. Our capacity to implement innovative services developed in collaboration with our clients, partners, and other stakeholders, enables us to effectively respond to the changing needs of the communities we serve.
At Directions we pride ourselves on our supportive, inclusive, employee and client-centred culture. Our excellent culture has led to our very high staff retention rates and great reputation within the Mental Health and AOD sectors.
About the position
As a Case Manager at The Sapphire Health & Welbeing Service, you will work with clients using a stepped model of care, to assist them and their support networks to improve outcomes and reduce harms associated with drug and alcohol use. Services that you will provide include holistic, culturally sensitive assessments, counselling, intensive case management, referrals, harm minimisation education, group facilitation and support services. To provide these services you will work closely with other Directions’ programs and local health, community and justice related agencies.
This position is fixed term and offers flexible part-time arrangements for the right applicant.
Other responsibilities
- Provide integrated and coordinated care alongside consortium partners to meet clients’ holistic needs
- Provide assessment, case management, counselling, and support services to assist clients and their family/friends to improve outcomes and reduce harms associated with drug and alcohol use
- Provide culturally responsive services to clients, families and communities impacted by substance use
- Develop collaborative working relationships with consortium partners, Local Health District Mental Health and Drug and Alcohol Service, other health and community services, key stakeholders, and other Directions programs
- Participate in ongoing quality improvement and safety framework
- After hours work may be required
What we offer
- A flexible and supportive work environment
- Community Service Employee Level 4 role plus superannuation, commensurate with qualifications, skills, and experience
- Generous salary packaging benefits
- 17½% leave loading
- Professional development and training opportunities
What we would like you to have
- Qualification or currently studying towards a qualification, in Counselling/Social Work/Psychology/other relevant field and/or Certificate IV in Alcohol and Other Drug Work or equivalent, or willingness to obtain
- Experience working in the Alcohol and Other Drug sector
- Well-developed understanding of the impact of alcohol and other drug use and the associated issues this client group may experience, including physical and mental health and other co-morbidities
- Good working knowledge of evidence-based treatment, harm minimisation, case management and support strategies
- Demonstrated capacity to work with clients using a person-centred approach
- Excellent communication and interpersonal skills
- Ability to use Client Information Management system and associated software
- Demonstrated ability to develop collaborative working relationships with other programs, partners, and external agencies
- Ability to work competently in a cross-cultural environment
- Thorough understanding of the importance of personal and professional boundaries, ethical behaviour, policies, and procedures
All appointments will be conditional upon having suitable rights to work in Australia, a Working with Children Check, current First Aid and CPR certification, a satisfactory National Police Check and Driver’s Licence.
For further information about the position, contact our HR department at hr@directionshealth.com
How to apply
Applications can be submitted through Seek and include a current CV and cover letter outlining your suitability for the position. Applications close 5pm Friday 4 April 2025.
Directions is passionate about providing equal employment opportunities and we greatly value diversity in our organisation. We actively encourage applicants from all background and cultures. Research shows that women and other marginalised individuals tend to only apply for jobs when they meet 100% of the requirements. If you think you may be a good fit for this position, but don't necessarily meet every requirement, please get in touch. We would love to have a chat and see if you could be a great fit.