Description:
Remuneration: $141,974 - $169,151 p.a. + Superannuation + Salary Packaging
Location:
Employment Type: Permanent Full Time
Position Classification: Health Manager Level 4
Hours Per Week: 38
REQ ID: REQ556046
Closing Date: Sunday 30th March 2025
Tentative Interview Date: Week of 31st March 2025
Are you an experienced leader looking for an opportunity to make a real difference in the lives of people experiencing violence? We are seeking a dedicated and strategic Service Manager to lead and grow our specialised service across the Hunter New England Health District. This is a unique opportunity to shape and drive a service that has significant community impact.
About the Service & Team
You will be joining a passionate, committed, and highly skilled team dedicated to providing critical support and intervention for individuals and families. Our team culture is built on collaboration, strong communication, and continuous learning. We value professionalism, integrity, and innovation, and we are committed to supporting the wellbeing and professional development of our staff. As a growing service, we are focused on expanding our reach and improving outcomes for those we support.
About the Role
This is a leadership position requiring strategic oversight and operational management of a critical service within the district. You will play a key role in ensuring good governance, building relationships with key stakeholders, and driving service improvements.
Key Responsibilities:
Oversee the overall operation of the service, including strategic planning, budget management, and workforce leadership.
Lead and manage staff, ensuring a high-performing, well-supported, and professional team.
Be the key contact and leader for the VAN (Violence, Abuse & Neglect) service across the district.
Work closely with clinicians, external providers, case conferencing teams, and community organisations to provide holistic support.
Collaborate with NSW Health, Department of Communities and Justice (DCJ), Police, Emergency Departments (EDs), and other relevant agencies.
Implement new initiatives and drive service growth and improvement.
Deliver education and training to the community, rehabilitation groups, and external stakeholders.
What We Are Looking For
We are seeking a highly skilled and experienced leader with a strong background in service management, stakeholder engagement, and operational leadership. The ideal candidate will have:
Essential Skills & Attributes:
Strong leadership and operational management experience.
High level of confidentiality and objectivity.
Excellent relationship-building skills with internal and external stakeholders.
Proven experience in change management and strategic planning.
Strong communication skills, both written and verbal.
Investigative and analytical skills.
Ability to navigate complex environments and drive service improvements.
Support & Development
We understand the demands of this role and are committed to ensuring you are supported every step of the way. As the Service Manager, you will receive:
A comprehensive orientation and training program.
Ongoing professional development opportunities.
Wellbeing initiatives to ensure a healthy work-life balance.
A newly funded support line to assist staff in their roles.
Opportunities for career growth and expansion within the service.
Why Join Us?
This is more than just a job—it’s a chance to make a tangible impact in the lives of people experiencing violence. While the role comes with challenges, it also offers the opportunity to drive meaningful change, educate the community, and work closely with rehabilitation groups to support individuals on their journey to recovery.
If you are a passionate leader ready to take on a rewarding challenge, we encourage you to apply.
Need more information?
1) Click here for the Position Description
2) Find out more about applying for this position
For role related queries or questions contact Louise Lazic at Louise.Lazic@health.nsw.gov.au
An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.
We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.