Description:
DescriptionJob description
ABOUT US
Right at Home Southern NSW is a leading provider of in-home care and assistance in Australia, committed to improving the quality of life for our clients we serve; ensuring we provide person-centred care to our clients. We support people living with complex and post-operative care needs, dementia and cognitive decline, seniors and those living with disability. Our services help clients to remain safe and independent in their own homes.
ABOUT THE ROLE
Right at Home Southern NSW are seeking a qualified, reliable and passionate Scheduling Officer to join us on a permanent full time basis at our Wagga Wagga office.
You will need to be friendly, positive, and determined to make a difference. You can demonstrate client-focused behaviour, showing empathy, and treating others with dignity and respect. You’ll be a natural relationship builder, honest, helpful, and dependable, making you a great asset to our team.
As part of your role as Scheduling you will be required to participate in the on-call roster.
You will be responsible for:
- Managing care worker schedules to meet client needs
- Address scheduling conflicts or issues in a timely and professional manner
- Action and document phone calls and communications relating to career scheduling including roster changes, carer sick leave and client enquiries
- Contribute to the continuous improvement of our scheduling process to enhance service delivery
- Professionally liaising with internal and external stakeholders
- General administration duties including printing, scanning and filing of documentation into online systems and portals
We are looking for someone with:
- Experience in scheduling/rostering within the Age Care industry (desirable)
- Experience using Visual Care (desirable)
- Intermediate computer literacy in using a variety of Mac & Microsoft Office programs and online systems
- Exceptional interpersonal and communication skills
- High attention to detail with the ability to prioritise competing or urgent tasks
Essential requirements:
- Work rights in Australia (required)
- Qualification in Business Administration, desirable but not essential
- Applicable industry licences including WWCC & First Aid/CPR
- National criminal history/ police check (or willing to obtain)
- Previous experience in a fast-paced Aged Care or Health Care setting
- Proven ability to manage challenging workloads and schedules
- Immediate start available
As part of your ongoing commitment with Right at Home, you are required to maintain and use your personal vehicle and insurance for work purposes; and uphold your professional registrations and licences throughout your employment.
CULTURE + BENEFITS
Be rewarded with more than just your pay, as a Right at Home team member you will be eligible for our Right about You! rewards program from your first day with us! This exclusive rewards program offers a variety of perks with popular brands across Australia.
HOW TO APPLY
If you are looking to take the next step in your career and join a supportive, ambitious and fun employer; click “apply” to submit your application. Applications are reviewed on a regular basis with only shortlisted candidates being contacted.
For further information about this opportunity please contact Human Resources on recruitment.snsw@rightathome.com.au or (02) 5963 2600
Job Type: Full-time
Pay: From $65,000.00 per year
Schedule:
- Monday to Friday