Description:
About the role
Alfa Medical Centre and Skin Centre is seeking a friendly and experienced part-time medical centre receptionist to join our team in Cairns North, Queensland. In this role, you will be responsible for greeting patients, managing appointment bookings, and providing exceptional customer service to ensure a positive experience for all who visit our practice.
What you'll be doing
- Greet patients and visitors in a warm and professional manner
- Handle inbound phone calls, schedule appointments, and manage patient records
- Assist with patient registration and check-in processes
- Maintain a clean and organised reception area
- Provide administrative support to the medical team as needed
- Ensure compliance with medical practice policies and procedures
What we're looking for
- Previous experience working in a medical or healthcare reception role
- Strong customer service and communication skills
- Excellent organisational and multi-tasking abilities
- Proficiency in using medical practice management software
- A friendly, professional, and empathetic demeanour
- Knowledge of medical terminology and practice workflows
What we offer
At Alfa Medical Centre and Skin Centre, we are committed to providing a supportive and nurturing work environment for our employees. In addition to a competitive salary, we offer opportunities for professional development, flexible working arrangements, and a range of employee wellness initiatives to promote a healthy work-life balance.
About us
Alfa Medical Centre and Skin Centre is a trusted healthcare provider in the Cairns North community, offering a wide range of medical and cosmetic services. Our team of experienced healthcare professionals is dedicated to delivering high-quality, patient-centred care in a modern and welcoming environment.
If you're interested in this opportunity, please apply now to submit your application.