Description:
Job DescriptionABOUT US
Infosys BPM (www.infosysbpm.com), the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing and delivers transformational benefits to its clients through reduced costs, ongoing productivity improvements, and process re-engineering. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, Puerto Rico, China, the Philippines, Singapore, and Australia.
Infosys BPM has been consistently ranked among the leading BPM companies and has received multiple awards and recognition from key industry bodies and associations. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry-leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
Role: - Senior Associate Consultant (Records Management Support Analyst)
Location: - Sydney
Status - 1 Year fixed term, extendable based on project requirement
NOTE - Only applicants with Australia full work right, i.e., holding a valid visa will be considered for the role.
JOB DESCRIPTION: -
We are looking for a skilled person who provide Level 1 support for user queries related to records management processes and applications.
Key Responsibilities:
- Support the administration and maintenance of records management systems and processes, ensuring they run smoothly and effectively.
- Collaborate with subject matter experts to resolve complex issues and enhance system understanding.
- Assist in the creation and revision of Standard Operating Procedures (SOPs) and learning resources to ensure accuracy.
- Participate in the Records Management Community of Practice (CoP), sharing knowledge and promoting best practices.
- Specialize in specific records management applications, offering administrative support.
- Identify opportunities for process improvement and contribute to the ongoing development of operational practices.
- Strong understanding of the full records lifecycle, including retention, disposal, and classification processes.
- Familiarity with records management policies, standards, and compliance requirements.
- Excellent problem-solving skills with a focus on operational efficiency and risk mitigation.
- Ability to work collaboratively with diverse teams in a fast-paced environment.
- Exceptional attention to detail, ensuring accuracy and consistency across all tasks.
- Excellent communication skills with a customer service orientation.
- Proactive approach to identifying and suggesting operational improvements.
Bachelor's degree in business, data analytics/ computer science, statistics or related discipline
Infosys BPM is committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.
We provide adjustments including alternate formats to the recruitment process for candidates including individuals with disability. If you require an adjustment to be made during the recruitment process (including alternate formats) or have an enquiry about the support provided, please contact HR Team on 02 8913 5900 or email to
Please click on the Apply link below to upload your resume before the closing date.
We reserve the right to withdraw this advertisement prior to the closing date.
We respectfully request agencies not to forward unsolicited resumes unless requested.
Role Designation
2014ASASCD Senior Associate Consultant
Interest Group
IBPM
Role
Senior Associate Consultant
Company
IBPM Australia
Infosys
30 Mar 2025;
from:
uworkin.com