Description:
About us:
Peter Stevens Motorcycles in Adelaide are looking for a Workshop Service Advisor to join the team. Established in 1970, Peter Stevens Motorcycles, is your experienced and trusted motorcycle retailer focused upon delivering an exceptional customer experience and life-long engagement by ensuring we have “Everything for the Ride”, on the road, in the dirt and across the water.
We are proud to be one of the largest Motorcycle and Watercraft Dealerships in Australia. We have been a motorcycle retailer for over 53 years with dealerships based in Adelaide, Dandenong, Melbourne, Ringwood, Geelong, Perth and Western Sydney!
About the Role:
Reporting to the Service Manager, this position is responsible for providing supervisor customer service in our fast-paced service workshop at our Peter Stevens Dealership in Adelaide.
Your Responsibilities:
- Assisting the Service Manager in maintaining a smooth-running efficient service department with a high degree of customer satisfaction.
- Diagnosing problems accurately and clearly describe them on the repair order.
- Estimating costs and completion times at the point of sale and clearly communicate them to customers.
- Allocating jobs to technicians based on skill level and resource utilization.
- Reviewing work-in-progress to ensure quality and efficiency.
- Assisting in determining correct part numbers on repair orders.
- Making estimates for repairs.
Our Ideal Candidate:
- A minimum of 2 years Automotive / Motorcycle / Truck workshop.
- Must be an avid motorcyclist with a motorcycle licence.
- Great character, great attitude, and great communication skills.
- Strive to help your dealership team deliver the ultimate Peter Stevens experience to our customers.
What We Offer:
- Opportunities for future growth, development, and career progression
- Great remuneration packages with secured long-term employer with a leader in the Motorcycle Industry
- Fantastic staff discounts
If you would like to be part of the Peter Stevens Motorcycles Team and Tribe, we would love to hear from you.