Description:
Housekeeping Supervisor
Quest Chermside on Playfield is welcoming new locals! Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia with more than 170 franchised properties across Australia, New Zealand, United Kingdom and Fiji. While Quest is a member of The Ascott Limited, a leading international lodging owner-operator, Quest Chermside is locally owned and operated. We love helping our guests to get as local as they like it, so they get the warmest welcome when they check in and we have the best local tips for them to check out.
Quest Chermside on Playfield is a 77-room property and is located in Chermside, 100m from the Westfield Chermside Shopping Centre just off Gympie Road.
At Quest Chermside on Playfield, we’re on the lookout for a new Housekeeping Supervisor to join its team on a full-time basis working 38 hours per week .
The Role
Reporting to the Operations and General Managers, the role involves leading a small housekeeping team as well as hands on work in the delivery of housekeeping and room attendant services for the apartments and cleaning of common areas to ensure the presentation of our property in line with the high standards of the Quest brand and to ensure the highest levels of guest satisfaction.
Your team leadership activities will involve working closely with the Operations and General Managers on recruitment, rostering, training and leadership of the housekeeping team to ensure high levels of work productivity and quality, positive employee engagement and retention, and strong alignment with Quest’s established model and procedures.
The Ideal Candidate
Will demonstrate a can-do, responsible, and flexible approach to work, excellent interpersonal and communication skills, a passion for customer service, a keen eye for detail, excellent organizational skills, strong leadership skills, and a strong appreciation of workplace safety.
Prior experience in housekeeping in a business environment is essential, and prior experience with leading a housekeeping team would be an advantage.
Whilst not essential, tertiary qualifications in a business discipline or the hospitality, travel or tourism industries would be highly regarded.
The successful applicant must be available to work shifts, weekends and public holidays, and have entitlements to work in Australia.
The Opportunity
The role presents a great opportunity to work with a close knit, stable and friendly team under the banner of the highly successful and established Quest brand.
Terrific working conditions are on offer, including provision of a corporate uniform, staff, family and friends' rates for leisure accommodation with Quest nationally, onsite parking and the opportunities to participate in any number of events and learning and development activities.
Applications
To apply, please attached your letter of application and CV.
Please note, only successful candidates will be contacted.