Description:
Job Title: Associate Consultant | IT Service Management | End Point (Desktops, Laptop, Printers, Mobile Devices) AdministrationLocation: Perth, Australia.Duration: 6 months.Detailed Job Description:
Provide L2 support to EUC environment in compliance with established IT Service management processes and meeting agreed SLAs.Provide hands and feet support for all EUC devices Windows PC, Apple devices, Mobiles devices, Peripherals.Maintains, repairs and troubleshoots desktop laptop OS, hardware and software packages.Provide L1 support for desktop applications Outlook, MS Teams, Skype, Sharepoint, MS Office, Zscaler,other COTS applications Troubleshoot issues related to VPN and antivirus.
Must Have Skills (Top 3 technical skills only) *1. Desktop Support L22. Asset management3. Technical Support (EUC))
Nice to have skills (Top 2 only)1. EUC2. Intune
Minimum years of experience*: 2-5 years
Certifications Needed: No Top 3 responsibilities you would expect to shoulder and execute*:
1. Hardware Support2. Device Migration3. Customer Service Management
30 Mar 2025;
from:
uworkin.com