Description:
The Early Childhood Regulatory Authority Townsville Office is looking for someone who is a strong high performing administrative officer, with strong communication skills and customer service skills to support the Regulatory team to provide quality service to their clients.
The role of Administration Officer is offered on a temporary full-time basis, for a period of 11 weeks, unless otherwise determined.
The Administration Officer, reports to the Manager and/or Director, Regulation North Queensland Region.
About The Role
The Administration Officer is the first point of contact in the North Queensland Regulatory team, providing professional, efficient and confidential administration support. Your role encompasses providing quality administrative and corporate support within the North Queensland Regulatory team, where you will work in a fast-paced environment that requires your efficient time management and strong customer service skills.
As An Administration Officer Your Responsibilities Include
- Provide confidential administrative support, information and advice to Directors, Managers and other staff in accordance with departmental policies and procedures, on administrative, human resource and financial issues.
- Work collegially as a team for the delivery of administrative and corporate support functions for the region.
- Maintain the records management system, National database systems and administer the flow of correspondence across the unit. This can include acting as the central point for correspondence and documents, including distribution of correspondence and other documents, and when necessary, follow up on outstanding items and preparation of documents for approval.
- Maintain currency of subject knowledge, technical proficiency and skills appropriate to the role including compliance with appropriate legislation, policies, procedures and protocols
- Experience in providing high quality administrative support in a fast-paced corporate environment;
- Strong communication and customer service skills;
- Ability to work collaboratively as a team player.
- Please refer to the attached role description for any mandatory requirements for this position.
- Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant work history)
- No more than 2 page written statement outlining how your achievements and capabilities meet the requirements of the role.
Applications remain current for 12 months from the closing date and may be considered for appointment to identical or similar vacancies within the Department.
Applications from recruitment agencies will not be accepted.
When working in regulated employment an employee must have a current Working with Children Clearance (blue card) issued by Blue Card Services.
Salary rate shown is reflective of full-time (1.0 FTE).
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Occupational group Administration