Patient Administrator

Description:

Overview
Patient Administrator
The Mount Alvernia Hospital
37.5 Hours & Permanent
Salary: £24,434.00 per year
The Mount Alvernia Hospital in Guildford is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.
Circle Health Group is proud to be recognised as one of the UK’s top 5 best big companies to work for as well as top 5 to work for in the health and social care sector.
We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.
This is a Full time role for 37.5 hours a week. The role holder will be required to cover a flexible shift pattern.
Applicants Should Meet The Following Criteria
Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidenceProficient in the use of a PC, including the use of software and systemsBasic financial awarenessPrevious administration experience in a private healthcare environment.
Duties Of This Role Include
To contribute to the smooth running of the patient administrative process throughout the patient journey. Ensure the CHG best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff. All patient queries are dealt with efficiently and professionally. First point of contact for all persons attending the hospital, including patients, staff, visitors, Consultants, contractorsDay to day management of the referrals from the Referral Management Centre, including triage and adherence to the 18 week Referral to Treatment within set timescales and management of SPOT contract patients.
Salary & Benefits
Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:
25 days holiday per year + bank holidays, increasing to 30 days with servicePrivate Pension SchemePrivate Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditionsFriends & Family Hospital DiscountsFamily Friendly policies, including enhanced Maternity, Paternity & Adoption payNon-contributory life insuranceStaff engagement hub with access to discounts and extensive rewards and voluntary benefitsAccess to resources, tools and services to support your well beingEmployee recognition programmesIndustry leading training and development opportunities
…and much more!
Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.
Circle Health Group is proud to be a Gold member of the Armed Forces Covenant, and we welcome applications from members of the Armed Forces Community. We are also part of The Valuable 500 and we pride ourselves in being a Disability Confident Employer.
We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.
To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy