Where

Customer Service Representative

Avis Budget Group
Healesville Full-day Full-time

Description:

Looking for a new career or maybe just a change of scenery in which no day is like the previous one? Then we have the opportunity for you!

We are now seeking driven and energetic people, like you, to join our growing Avis Budget Group enterprise. You’ll be an appreciated and valued addition to our team, helping increase satisfaction through interacting with customers and being an exceptional member of our team!

  • Full-Time Position (38 hours per week)
  • Work-Life Balance → 5 Weeks of Annual Leave!
  • Close to Public Transport
  • Free Staff Parking & Uniforms provided
  • Entry level role with training provided
  • Supportive, friendly, and caring culture
  • Large, stable global organisation

About the Role

You’ll be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, and ensuring they have a seamless rental car process.

What you’ll do

  • Establishing customer car rental needs by actively listening
  • Review in detail ABG’s various add on’s and services as to determine what may best suit the customer
  • Communicate rental procedures and guidelines effectively
  • Complete rental bookings in a timely, efficient and accurate manner
  • Answering customer questions and inquiries

Perks You’ll Get:

  • Competitive Rate + loadings/overtime rates + performance Bonuses
  • Employee discounts on car rental across Avis Budget Group
  • Full training provided to help you achieve your goals & reach your potential
  • Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets , fitness classes , shopping discounts and much more
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

What we’re looking for

This Full-Time position would entail 38 hours per week across our operating hours ( Mon-Fri 07:00am to 05:00pm & Sat-Sun 07:30am to 01:00pm)

  • Applicants must have a full and valid driver’s license
  • Full and unrestricted working rights
  • Previous experience within retail, hospitality, customer service, sales or similar roles
  • Ability to work in a fast paced environment while delivery exceptional customer service
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

Job Type: Full-time

Pay: From $23.46 per hour

Benefits:

  • Employee discount

Licence/Certification:

  • Full Driver Licence (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

30 Mar 2025;   from: uworkin.com

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