Description:
Village Services Coordinator | Oak Flats location with travel to all Warrigal sites
Most of us want to know we’re doing work that matters. But a lot of us struggle to build careers that allow for it, so we end up working long hours in demanding roles.
At Warrigal, you’ll get to swap the hustle for a career with purpose. One that makes a positive difference to the lives of older people and their families.
For us, there’s no greater honour. When we bring joy and quality of life to older people, we give them the dignity, community, and belonging they deserve. We allow them to enjoy better quality time and build lasting memories with their families, and we create a society that celebrates and respects aging.
No matter your role at Warrigal, each one of us is contributing to this legacy, ensuring it’s passed down from generation to generation.
The opportunity
This role is all about creating a welcoming and supportive environment for self-care residents, ensuring their health, welfare and social needs are met while building a strong sense of community. You'll help new residents settle in, keep communication flowing between residents and management, and oversee the Village Services Officer. From organising activities and social outings to providing guidance on life transitions, you’ll play a key role in enhancing residents' quality of life. You’ll also manage emergency call reports, coordinate optional and external services, support prospective residents, and work closely with care teams when additional support is needed. Beyond that, you’ll assist with property turnover, keep leadership informed, build strong relationships with key stakeholders, ensure fire and safety training is up to date, promote village living, attend special events, and contribute to strategic planning and quality improvement. This is a role where you can truly make a difference in people’s lives while shaping a thriving, connected community.
The benefits
- Hourly rate – $40.34 + packaging benefits + super
- Not For Profit salary packaging benefits – pay up to $18,550 less tax per year, meaning more money for you
- Career break schemes, additional purchased leave and more
- Commitment to on-going professional and career development
- Subsidised access to your local gym and 200+ more across the country with a Fitness Passport
- 24/7 access to mental, physical, social and financial support via the LifeWorks app
The requirements
Essential:
- A genuine respect for older people and a strong understanding of their needs.
- Experience in managing teams within a customer service or care-related field.
- Strong planning and organisational skills, with the ability to prioritise tasks effectively.
- Excellent communication and interpersonal skills.
- Strong assessment and written communication abilities.
- Ability to collaborate within a multidisciplinary team.
- Awareness of Work Health and Safety (WHS) requirements.
- Commitment to workplace equity and inclusion.
- A current First Aid Certificate.
- Proficiency in computer applications, including Microsoft Word, Excel, and Publisher.
- A valid NSW driver’s licence.
What our people love about working here:
A supportive, passionate culture : It’s a community filled with inspiring, big-hearted people. We back each other, listen without judgement and lead with kindness, respect and unwavering support - for our customers, residents and each other. This is encouraged from the top down and worked hard at – every day.
Leaders who value you: It’s important you feel valued. To us, this is not a one-off task. But a commitment to creating an environment where you feel seen, heard and valued – every day. Leaders and managers go out of their way to understand you, respect your opinions and hear what you have to say. This creates greater unity and collaboration with each other.
Time for a life that matters : We want you to feel part of our community, to have a place to belong, while respecting your life outside work. You’ll have the flexibility to fit work around your needs, take career breaks and purchase extra leave to make time for the people, places and life that matters to you.
One team, united in our purpose : We support older people to have great lives. We put older people first in everything we do. On an everyday level, we help them age with dignity, independence, happiness and connectedness. On a big picture level, we’re challenging ageist thinking in Australia. This is the Warrigal Way.
Who we are | A community who cares
Warrigal has firmly established itself in the aged care community for over 60 years. We’re proud of the diverse range of retirement living and aged care services we’ve built up in that time, but we still have the same appetite to grow and innovate. Meaning, you’ll have the chance to move around, get promoted or explore different areas across our expanding business in Illawarra, Southern Highlands, Queanbeyan, and Canberra – if that’s what you want.
Do work that matters to you
This is your chance to do work that matters, and make a meaningful difference to the lives of Australia’s older community – now and in the future.
JOIN US AND BE THE DIFFERENCE
We encourage Aboriginal and Torres Strait islander people, workers of all abilities, ages and people from culturally and linguistically diverse backgrounds to apply and join our community.
Are you keen? Then don’t delay applying. We review applications as we get them and will close the vacancy once we find the right person.
Got questions? You can contact *******@warrigal.com.au but please don’t send applications through email – we can’t accept them.
If successful, you may be asked to do a medical, National Criminal History Check or NDIS Worker Screening Check, and provide references.