Group Receptionist Role

Description:

Are you passionate about delivering exceptional client service? Do you thrive in a dynamic, client-focused environment? Join our vibrant team at QC Accountants and play a key role in creating an outstanding experience for our clients.

As a Receptionist at QC Accountants, you'll be the first point of contact for our clients, ensuring every interaction is welcoming and professional. Your role will be integral in creating a positive and organized environment where clients and team members can thrive.

• Client Greeting and Support: Welcome clients and visitors with warmth and professionalism, ensuring a smooth and friendly experience upon their arrival.
• Communication Management: Answer phone calls, direct inquiries, and manage messages with care and attention to detail.
• Appointment Scheduling: Coordinate meetings, appointments, and client consultations, ensuring an efficient and organized office schedule.
• Administrative Assistance: Provide basic administrative support, including filing, data entry, and managing office supplies.
• Client Information Management: Maintain organized client records, assist with document preparation, and ensure all client information is accurately filed.
• Office Management: Assist in maintaining a clean, professional, and welcoming office environment. Ensure meeting spaces are ready for client appointments.
• Team Collaboration: Support staff and management with general office duties, helping to keep the team organized and efficient.

• Client-Focused Professional: You have experience in a customer service or receptionist role and are eager to contribute to creating an outstanding client experience.
• Organized and Detail-Oriented: You thrive in a fast-paced environment and have excellent organizational skills.
• Team Player: You work well with others and are dedicated to supporting your colleagues in delivering high-quality service.
• Proactive and Efficient: You take the initiative to keep things running smoothly, anticipate needs, and provide support where needed.

• Work-Life Balance: Enjoy casual Fridays and an early finish to kick off your weekend!
• Quarterly Social Events: Celebrate your hard work with fun events each quarter.
• Professional Growth: Access training opportunities and the possibility to grow within our expanding firm.
• Team Culture: Join a supportive, respectful team that values collaboration and continuous improvement.

QC Accountants is a dynamic accounting firm providing exceptional service and value to our clients. Our team is built on respect, flexibility, and a drive for excellence. We enjoy a close-knit environment with regular social events, including weekly coffees and monthly lunches organized by our social club.

If you're ready to contribute to an exceptional client experience, send your cover letter and resume to ****@oakviewfinancial.com.au. We look forward to hearing from you!