Description:
Join Our Team and Make a Difference in Patient Care!Are you passionate about helping others and seeking a workplace that truly values its employees? At Qscan Group, we prioritise the growth and development of our greatest asset – our people. Join a dedicated team of professionals committed to providing high-quality, compassionate patient care using state-of-the-art equipment.
Qscan Group encompasses Qscan Radiology Clinics, South East Radiology, North Coast Radiology, Alpenglow Radiology, and Envision Medical Imaging . Together, we offer comprehensive diagnostic medical imaging services across Australia, utilising advanced technology and subspecialty trained radiologists to ensure the highest standards of care. Each entity within our network contributes uniquely to our mission of excellence, providing consistent, caring, and professional services.
About the Opportunity
Are you organised, detail-oriented, and love providing exceptional customer service? We are currently seeking a dedicated Medical Receptionist to join our Southport team on a full-time basis.
As a Medical Receptionist, you will:
- Be the first point of contact for patients, handling face-to-face and phone registrations, bookings, triage, and queries.
- Manage payments, issue receipts, and handle billing and invoicing.
- Operate our booking system efficiently.
- Assist with back-office activities, including outbound calls, data entry, and reporting as directed by your manager.
In addition to your passion for excellent customer service and organisational skills, you will bring:
- Flexibility in working hours.
- Excellent interpersonal skills and a dedication to patient care.
- Ability to manage competing priorities and tasks while maintaining timely service.
- Adaptability to various databases and systems.
- Previous experience as a receptionist, preferably in a medical or healthcare setting.
- A great team culture, where you will be supported to participate in person and professional development programs.
- Competitive remuneration package with additional employee discounts.
- A Flexible Work Arrangements policy to help you achieve the ideal balance between work and personal responsibilities.
- Access to our Employee Assistance Program to enhance your health and well-being.
- A range of employee benefits, such as paid parental leave and annual flu vaccinations.