Description:
Support people who support others and lead training that transforms Aged Care
At Trilogy Care, we’re preparing for one of the biggest shifts in aged care delivery: the new Support at Home program. We’re building practical, people-first training that equips our Care Team to navigate this change with clarity, confidence, and compassion. As our Care Team Trainer, you’ll design and deliver high-impact training to frontline staff, turning reform into action and knowledge into care. This is your opportunity to shape capability, uplift confidence, and lead a learning culture that puts older Australians first.
What You’ll Do
• Design and deliver engaging, practical training aligned to Support at Home reform
• Create onboarding programs, job aids and micro-learning tools tailored to Care Partners
• Support care quality in high-impact domains like re-ablement, end-of-life care, and AT-HM coordination
• Provide coaching and capability support in collaboration with Team Leaders
• Evaluate training effectiveness and adapt delivery based on learner feedback and outcomes
• Stay current with legislation and ensure training materials reflect policy changes
How You’ll Make an Impact
• Ensure every Care Partner is Support at Home–ready within 12 weeks of commencing
• Improve consistency, confidence and client experience through training
• Turn legislative change into practice that people understand and trust
• Embed a continuous improvement culture across care delivery
• Contribute to compliance, audit readiness, and client outcomes through targeted development
About You
You’re a skilled facilitator and a trusted coach, someone who knows how to build capability, not just deliver content. You bring deep knowledge of aged care or community services and thrive in environments that are evolving fast.
We’re looking for:
• 2+ years in training or education, preferably in aged care, health or community services
• Experience delivering training through major business change or reform
• Strong understanding of adult learning principles and coaching best practice
• Familiarity with Home Care Packages and upcoming Support at Home changes
• Excellent communication skills and ability to tailor training to a range of learners
• Confident facilitator across in-person and virtual environments, with excellent presentation and interpersonal skills
• Certificate IV in Training & Assessment or equivalent (desirable)
Life at Trilogy Care
• Expansive new King Street office near cafes, public transport and supermarkets
• Hybrid flexibility with a stable Monday–Friday schedule
• Salary packaging to boost your take-home pay
• Access to Fitness Passport, EAP, and wellness programs
• Career development pathways in a growing organisation
• Discounts on groceries, fuel, wellness, utilities and more
How to Apply
Please submit:
• Your resume (max 3–4 pages), including two referees
• A cover letter (1–2 pages) that highlights your top three strengths and how your knowledge, skills, and experience make you a strong fit for this role
Applicants must have full Australian work rights.
Employment subject to a national police check and declaration of conduct.
We welcome applicants from all backgrounds and lived experiences.
Ready to lead learning that empowers care?
Apply now and help us shape the future of aged care—one team at a time.