Description:
Are you an experienced financial services sales and people leader ready to make a meaningful impact in a growing, customer-focused organisation?
Join Southern Cross Credit Union (SCCU), a multi-award-winning financial institution that:
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Embraces the universal credit union philosophy of ‘People helping People.’
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Delivers a genuine service experience, prioritising customer needs over profit.
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Boasts a 92% Customer Satisfaction Rating – our customers love us!
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Invests back into the Northern Rivers community.
Why Join Us?
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Health & Wellbeing Program to support your overall health.
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Attractive Employee Benefits Package to reward your contribution.
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Opportunities for Career Development & Education Assistance.
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A collaborative and supportive team environment with an Employee Engagement Score of 92%.
About Us
Southern Cross Credit Union is a 100% customer-owned financial located in the heart of the Northern Rivers region. Since 1966, we’ve been dedicated to enriching our community and leading with innovation. A multi award winning business most recently being recognised as an Employer of Choice, winners of Excellence in Business and Professional Service. We’re a growing organisation that thrives on trust, care, and responsibility in every interaction.
About the Role
As the Head of Lending Services, you will be hands on working with our passionate team of lending professionals in the direct and third-party lines, to support our strategic direction and deliver on our performance objectives. You will:
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Be based full time in the Northerns Rivers Region.
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Support and enhance our end-to-end lending strategies to grow the lending portfolio while upholding risk and compliance standards.
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Lead and mentor the Direct and Third-Party Lending Services team to deliver exceptional service and results.
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Build and maintain strong relationships with internal and external stakeholders including 3rd party providers.
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Represent SCCU in the local community, building our profile and customer base.
About You
To succeed in this role, you will bring:
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Proven hands-on people and sales leadership experience in the direct and broker Financial Services Sector.
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Demonstrated success in all aspects of lending and business development.
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Strong financial acumen and understanding of the entire end to end lending experience across multiple channels including credit, lending, operations, compliance and risk frameworks.
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Exceptional communication and relationship-building skills.
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A proactive, customer-first mindset aligned with SCCU’s values of Trust, Care, and Responsibility.
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The ability to inspire and lead a high-performing team.
How to Apply
If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you! Please submit your application, including a cover letter and an up-to-date resume, to recruit@sccu.com.au, or click ‘Apply Now.’
Eligibility: Applicants must have the right to live and work in Australia. Please note only shortlisted candidates will be contacted.
Join us and lead the future of lending at SCCU.