Information And Communications Support (Ict) Officer

Description:

Job reference: 655416Job status: Ongoing
Your new organisation
The Audit Office of South Australia is a trusted and independent body that ensures government accountability, whilst influencing stronger performance outcomes for the public sector in South Australia. The Office has around 130 employees split across three branches: Financial Audit, Performance Audit and the Business Services Branch.
Information and Communications Technology (ICT) is a small team within the Data and Technology Directorate (Business Services Branch), that provides comprehensive independent ICT services and support to enable the Office to delivery its statutory audit mandate and responsibilities.
Your new role
As the ICT Support Officer, you will be responsible for providing a range of ICT service and support tasks that contribute to the efficiency and effectiveness of ICT operations.
You will be responsible for PCs, hardware and software support for the Office and being the first point of call.
You will work with Active Directory, M365 suite, SharePoint and all forms of hardware. Whilst providing level 1 and 2 support across the organisation, you will also provide training and inductions where required.
What you’ll need to succeed
• Experience in supporting Windows operating systems in a networked environment.• Ability to troubleshoot hardware and software related issues.• Strong problem solving and customer service skills.• Ability to learn new technologies quickly and resolve technical issue through investigation, analysis, research, and consultation.• Excellent written and verbal communication skills.• Ability to apply for and maintain an Australian government baseline level security clearance - Australian citizenship is essential.
Salary
$66,590 to $70,968 pa (ASO3 classification level) plus 11.5% superannuation
Benefits
• Culture – be a part of a small team, be heard and recognised• Flexible working arrangements – including flexi-time and working from home
What you need to do now
If you have the necessary experience, please apply via the link below with your cover letter and resume.
For enquiries, please contact John Brake at Hays - john.brake@hays.com.au
Applications close: 5.00 PM Friday 11 April 2025
Attachments:- Role Description ICT Support Officer_February 2025.pdf
The Audit Office of South Australia promotes diversity and flexible ways of working. We are an equal opportunity employer and encourage applications from candidates who will enrich and contribute to the diversity of our Office. We are committed to the employment of Aboriginal and Torres Strait Islander people, people with disabilities and women at the more senior levels.