Description:
Are you ready to take WA Cricket’s membership and ticketing to the next level?We’re looking for a dynamic leader to drive growth, engagement, and unforgettable experiences for our passionate Members. From WACA and Perth Scorchers memberships to blockbuster international matches including the Ashes, you’ll develop and execute bold strategies that boost attendance, elevate the member experience, and create a thriving cricket community. Plus, you’ll integrate our new Community Health Club and Aquatic Facility into our membership offering, adding even more value for our loyal family.
If you’re a result driven professional with a passion for fan engagement, and game changing innovation, we want you on our team. This is your chance to shape the future of Membership for WA Cricket.
Join us and make an impact for our Members and help continue to grow the biggest and best Big Bash League crowds in Australia, and be part of the upcoming success of the West Test – These Ashes (Australia versus England).
Key ResponsibilitiesLead the development and execution of membership and ticketing strategies to drive growth and engagementIdentify and capitalise on sales opportunities, including ticketing, membership upgrades, and retention programsEnsure a high standard of service for all members and fans, creating an outstanding experienceOversee membership acquisition, renewal processes, and retention initiatives to enhance long term loyaltyManage and optimise ticketing strategies, ensuring seamless event day operations and maximum attendanceLead targeted email campaigns and communication strategies to enhance engagement and revenueOversee database integrity, track performance metrics, and provide insights for continuous improvementManage a high performing membership and ticketing team, driving sales and service excellenceAssist with the General Meetings of the WA Cricket (AGM, SGM), ensure communication is compliant with the WACA Constitution and ASIC (as directed by the Company Secretary) and the annual election of Members to the WACA Board
About youTo succeed in this role, you will need:Knowledge and experience in membership servicesExperience in developing, driving, and implementing strategic initiatives to achieve business objectives, with a strong ability to translate vision into actionable plansAbility to translate strategic objectives into actionable initiatives that drive revenue growth and engagementExceptional leadership in delivering high quality customer service experiencesDemonstrated ability to lead and motivate a teamProven ability to develop and maintain strong relationships with members, fans, and key stakeholdersExperience in leading membership and ticketing communication campaignsExperience in analysing data to identify trends and opportunitiesDemonstrated competence in conceptual, analytical and problem solving skillsInnovative thinking who can accelerate and diversify the WA Cricket business modelExcellent time management skills, with ability to prioritise, multitask, and work within deadlinesExcellent written and verbal communication skills
The perks!Our people benefits include Membership passes to all cricket games at the WACA Ground and at Optus Stadium, Birthday Leave, onsite gym access, salary packaging, employee recognition program, discounts on cricket merchandise, corporate health insurance discount, corporate partner discounts, flexible work arrangements and professional development opportunities.
A little bit about usAt WA Cricket aim to be leaders in Australian sport and pride ourselves on developing inspiring players, creating a fun and inclusive community and delivering social outcomes through cricket. The iconic WACA Ground is home to the Perth Scorchers, WA Men’s and Women’s Teams and the WA Cricket Foundation.
Our CultureAt WA Cricket we are committed to nurturing a diverse and inclusive workforce and offer equal opportunities to all. We embrace diversity and encourage applications from people of all ages, ethnicities, abilities, sexual orientations and gender identities.
We are committed to providing a safe environment for children across Australian Cricket, and we also offer a flexible work environment for all employees. We measure ourselves on our values of Excellence, Collaboration, Inclusion and Celebration.
Sound like you?If you feel this role is for you, we would love to hear from you! Please submit your resume and cover letter outlining your relevant experience by 4 April 2025 via https://cricket.csod.com/ux/ats/careersite/10/home/requisition/2023?c=cricket
If you would like to receive a copy of the job description or would like any further information, please contact hr@wacricket.com.au or call 9265 7273.
Sometimes your personal circumstances may mean you need support to apply for this position. If this applies to your, please reach out to People & Culture via the email address or telephone number.
31 Mar 2025;
from:
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