Description:
About the role
In this role, you’ll work to
- Provide strong administrative support to pro bono lawyers, staff lawyers, and social workers with a focus on the operation of Justice Connect’s case management platform, Dynamics.
- Ensure the maintenance of accurate records and files, including gathering information about clients’ legal matters, conflict checking, recording file notes and the collation, analysis and reporting of Homeless Law’s service delivery data
- Produce accurate and timely data reports in relation to funding, projects, advocacy and efficient service delivery including through supporting project evaluation-based tasks.
- Play an active role in the provision of timely and professional services, so that access to the justice system is improved through pro bono legal assistance for people experiencing or at risk of homelessness
- Ensure professional and timely communication by phone and email to Homeless Law’s help seekers as well as pro bono lawyers, caseworkers and other key stakeholders
A week in this role
If you were here last week, you would have:
- Attend to Dynamics related tasks, including by fulfilling data requests for Homeless Law’s service delivery and project work and troubleshooting issues for pro-bono lawyers
- Ensure accurate data entry across Homeless Law’s service and produce a report for a key funder on service delivery trends
- Speak to multiple help seekers and their caseworkers via phone and email and conduct intake for their legal issues
- Attend a daily triage meeting with other legal administrators, lawyers and PLT students to identify legal issues and ensure clients can get legal assistance through one of our pro bono legal clinics
- Attend an internal meeting about the connection between our integrated legal and social work service delivery, digital innovation, law reform and advocacy work
- Attend a weekly social catch-up with the team online
1 Apr 2025;
from:
uworkin.com