Claims Officer

Description:

Department for Correctional Services
Job reference: 663539
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone

About the Department for Correctional Services

The Department employs approximately 2,000 staff and has responsibility for nine prisons and fifteen Community Correctional offices across the state. Our vision is for a safer community by protecting the public and reducing re-offending. We work towards this through the contribution of staff who are employed in a wide variety of fields, from correctional officers and teachers, to social workers, psychologists and supervisors of court orders. Their commitment ensures we deliver quality services to prisoners, offenders and victims of crime. We strongly promote diversity and equity in our workforce, which directly contributes to greater effectiveness and better outcomes. In a supportive and collaborative environment, you will encounter interesting professional challenges and you will work alongside dedicated and passionate people who help to turn around the lives of offenders and rebuild lives affected by crime.

Duties

The Claims Officer is accountable to the Team Leader, Injury Management and is responsible for ensuring that injured worker’s income support and leave entitlements are calculated correctly and paid in accordance with the Return to Work Act, 2014. The Claims Officer is responsible for the data entry of claims, payment of accounts and providing general administrative support to the Injury Management Team.

Additionally, this position has responsibility for managing a small portfolio of low risk (medical expenses only) worker’s compensation claims and providing a range of administrative services to support the Injury Management Team.

Special Conditions

• Section 47 of the Public Sector Act 2009 applies in conjunction with other provisions of the act and other applicable industrial entitlements.
• The incumbent is required to satisfactorily complete a National Criminal History Check.
• A current South Australian Driver’s Licence is essential.
• A flexible approach to working hours is required.
• Some interstate and intrastate travel will be required which may necessitate overnight absences.

Requirements

Essential: Nil
Desirable: Nil

Remuneration

ASO3 ($67,589 - $72,033pa)

Enquiries

Tessa Stephenson
Team Leader,Injury Management
P: (08) 8226 8165
E: tessa.stephenson2@sa.gov.au

Application Instructions

All applications must be submitted online via I Work for SA.
Applicants are required to submit a cover letter of no more than two pages quoting the vacancy number and outlining their knowledge, skills and experience relevant to the role.
Refer to the Advice to Applicants for information on how to apply.
Applicants are required to complete the Employment Declaration if not currently employed by the Department for Correctional Services.

Additional Information

This is a temporary vacancy for up to 12 months.

DCS is an equal opportunities employer, and our workplace reflects the diverse communities that we serve. Safety at Work is central to our mission — emphasising respectful relationships, psychological wellbeing, and the physical and cultural safety of all employees.

We strongly encourage applications from women, Aboriginal people, people from culturally and linguistically diverse (CALD) backgrounds, LGBTIQA+, neurodivergent people, people living with disability, people of all ages, and other diversity groups. We support flexible ways of working including part-time working arrangements, wherever reasonably possible, and strive to ensure a fair, accessible, and barrier-free recruitment process. We encourage you to share any support or access needs when you apply.

Applications close: 21/04/2025 11:00 PM

Attachments:
- 20250327 JPS Claims Officer ASO3.pdf
- Advice to Applicants CV Cover Letter (Only).pdf
- Form F - DCS Pre-Employment Declaration - V8.1 - Oct 2024 (Fillable).pdf

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.