Configuration Officer

Description:

At the Department for Infrastructure and Transport, we are connecting South Australia to keep our State moving. We are responsible for delivering a multi-billion-dollar pipeline of transformative transport and social infrastructure projects, operating and maintaining thousands of kilometres of roads and managing our city’s public transport network. Our work encompasses every part of our State; from our cities to our regions, connecting and strengthening community. We value diversity and inclusion and foster an environment of collaboration, flexibility, and support for our people.

The Information Services Directorate sits within the People and Corporate Services Division and provides integral services in the information and communication technology space to the entire Department. Information Services partner with our customers and stakeholders to support and drive the development of innovative, digital, and customer-focused outcomes and services.

The Opportunity
The Configuration Officer position resides within the Service Delivery Unit of the Information Services Directorate and contributes to the ongoing stability of IT services and the effective provision of a wide range of critical support activities.

The role collaborates across the directorate and third party providers to initiate, track and progress service improvement and corrective actions. The role ensures that a complete, accurate and reliable configuration management system is maintained and regularly verified, as well as ensuring status accounting is undertaken for all IT assets.

The role is responsible for the data integrity of all ICT assets and monthly ICT asset and financial audit reporting.

The role provides advice and assistance in all matters related to software licensing and undertakes regular auditing and remedial action to manage license compliance.

The role involves purchasing IT assets and managing all configuration items in the CMDB, including PC and infrastructure hardware, software and licenses, cloud resources, mobile devices, and telecommunication assets.

About You
To be successful in the role, you will be able to demonstrate the following skills:

• Provide expert ICT knowledge while ensuring compliance with relevant legislation.
• Manage configuration items, software license compliance, and key system relationships.
• Communicate effectively across all levels, resolving conflicts and negotiating outcomes.
• Deliver high-quality, accurate work with a focus on reporting and process improvement.
• Adapt to change and support strategic goals in a fast-paced environment.

If this sounds like you, and you are ready to take on this exciting opportunity and contribute to the success of our agency, then we invite you to apply.

Qualifications
ITIL Qualifications desirable.

Special Conditions
The successful candidate will be required to provide a National Police Check (NPC) prior to employment with the Department for Infrastructure and Transport which must be renewed every three years.

Some out of hours and weekend work, along with some intra/interstate travel requiring overnight stays, may be required.

Tenure of Vacancy
Temporary appointment up to 12 months.

Remuneration
ASO4 - $76,561 to $80,256 pa + superannuation.

Enquiries
Greg Danjkov
Team Leader Service Management
Telephone: (08) 7133 1010
Email: Greg.Danjkov@sa.gov.au

Application Instructions
Applications can be submitted online by clicking the 'Apply' button.

Applicants are required to submit a CV and a cover letter of no more than two pages addressing the selection criteria in the attached role statement.

Our Commitment
The Department for Infrastructure and Transport is an Equal Opportunity Employer and is committed to building a diverse and inclusive culture across the department, planning for and promoting diversity and culturally safe workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities and other diversity groups. The Department recognises the benefits that such an approach brings for our staff and customers in delivering the future of South Australia.

As a WE’RE EQUAL organisation we are committed to treating everyone equally, proudly promoting our Department, and all its spaces as safe places for everybody.

Role Statement - Configuration Officer (ASO4)

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.