Description:
About Us
One of Australia's premium apartment buildings, where a dedicated team of professionals operates and maintains 5-star hotel-type services to meet the needs and expectations of Owners, Residents, and Visitors. To ensure continuous exceptional delivery, we seek a dedicated and experienced property and service professional to support the General Manager in ensuring operational continuity and resident satisfaction.
About the role
In this newly created role as Assistant General Manager, you will play a crucial role in delivering operations, daily management, and planning for this premier complex. Your primary goal will be to ensure the smooth operation of resident amenities and respond promptly to the needs of residents and commercial tenants.
Key Responsibilities Include:
- Overseeing the smooth operation of resident amenities, including the lift system, pool, and gym.
- Handling key administrative tasks, including diarising and completing building administration items.
- Maintaining regulatory obligations, safe working methods, and essential services.
- Managing contract service providers, ensuring they meet obligations and service schedules.
- Recruiting, training, and managing concierge staff, including performance management and rostering.
About You:
To be successful in this role, it is essential to have:
- Outstanding communication, customer service and presentation skills.
- Strong operational management skills.
- Excellent administrative and organisational skills.
- Knowledge of regulatory compliance and safety standards (desirable).
- Experience in contract management and staff supervision.
- A proactive approach to service improvement and innovation.
What's in it for You?
- Opportunity to work in a prestigious location.
- Supportive and collaborative work environment.
- Competitive salary and benefits package.
- Professional development and growth opportunities.
Next Steps:
Please attach your resume and cover letter by following the links on this website to APPLY. Alternatively, contact Sam Nutbean on 0427377933 to discuss if you believe this position would suit your experience.