Description:
About The RoleWe are seeking an experienced, friendly and professional Front Office Receptionist to join our team at NRMA Shellharbour Beachside Holiday Park located in Shellharbour, NSW. This is an ongoing casual role.
As the first point of contact for our guests, you will play a vital role in delivering exceptional customer service and creating a positive experience for all who enter our establishment.
What You'll Be Doing
- Greeting and welcoming guests in a warm and friendly manner
- Handling guest enquiries, bookings and reservations efficiently
- Providing information about the holiday park's facilities, services and local attractions
- Assisting with check-in and check-out procedures
- Maintaining a clean and organised reception area
- Providing general administrative support as required
- Previous experience in a front office role in the hospitality industry
- Experience using a property management system such as Newbook or RMS Cloud
- A current First Aid and CPR certificate
- Excellent communication and interpersonal skills with a positive and friendly demeanour
- Strong attention to detail and the ability to multitask in a fast-paced environment
- A flexible and adaptable approach to work
- A passion for providing exceptional customer service
NRMA Shellharbour Beachside we are committed to creating a fun, rewarding and supportive work environment for our team.
About Us
We are the contracted operators of NRMA Shellharbour Beachside Holiday Park that is a local council owned holiday park. We pride ourselves on our commitment to delivering exceptional customer experiences and creating a welcoming environment for all our guests. Join our team and be a part of our continued success story.
Apply now to become our next Front Office Receptionist!
4 Apr 2025;
from:
linkedin.com