Where

Medical Receptionist

Illawarra Mercury
Wollongong Full-day Full-time

Description:

Urgently hiring

We are seeking a medical receptionist to join our team of (doctors, allied health professionals and 3 specialists). This role is for 2 days per week.

We are looking for a receptionist to be part of our front of house reception and administration person. In this role you will be responsible for;

  • Invoicing patients after treatments (for private billings)
  • Answering the phone and booking patients
  • Checking patients in – ensuring all paperwork is completed and they are ready to meet their treatment specialist.
  • Rebooking patients for follow up appointments
  • Confirming patient bookings for the coming day(s)
  • Monitoring and ordering stationery and office supplies

Essential Criteria

  • An experience of working for a medical practice
  • Experience in the use of "best practice" Software , but not essential as training will be provide
  • Excellent communication skills and phone manner together with a neat presentation
  • Great attitude for teamwork
  • Positive mindset and problem-solving skills
  • Deal with and have knowledge of Medicare, DVA and Workers Compensation claims and its procedures
  • Handle telephone and e-mail inquiries from patients, hospitals and GP's General administration, new patient data entry.
  • Multitask and prioritize during peak times whilst maintaining a professional manner
  • Manage medical supplies, office stationery, sundries and stock orders
  • Answer telephones and take responsibility for follow up actions
  • Process payments and invoices from GP's, Private Health providers and patients with the ability to troubleshoot any billing issues

Desired Criteria

  • Local to Warilla/ Shellharbour or can comfortably drive to Warila
  • cope with pressure

We look forward to hearing from you!

Expected Start Date: ASAP

Job Type: flexible / casual

Experience

  • medical receptionist: 1 year (Required)

Work Eligibility

  • Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)

Job Duties

  • Greeting visitors
  • Scheduling
  • Correspondence
  • Running errands
  • Stocking supplies
  • Sorting and sending mail
  • Answering and routing phone calls

Job Types: Casual, Permanent

Salary: $50,051.00 – $61,174.00 per year
11 Apr 2025;   from: linkedin.com

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