Description:
- Medical Receptionist - The Cardiac Centre Wollongong
- Prefer Full Time - will consider Part Time for the right candidate.
- Supportive Team & Management
The Cardiac Centre NSW is a large Cardiology private practice providing comprehensive Cardiac care from an experienced team of Cardiologists and associates. Located in the heart of Wollongong, our committed team combine their knowledge to provide patients with quality care and optimal cardiac treatment. Our network of private practices have now expanded to include Wollongong, Shellharbour and Nowra.
About The Role
We are seeking an enthusiastic, well presented and self-motivated Medical Receptionist to join our team based in our Wollongong Rooms. The role is a Permanent Full Time position, however we will consider Part Time for the right candidate.
Reporting to the Practice Manager, Medical Receptionist’s play a key role in the successful delivery of exceptional care to our patients. Our Medical Receptionist’s ensure all patients receive excellent service in a professional and caring environment. This role will involve a wide range of administrative tasks, including but not limited to organising appointments, maintaining records, distribution of medical correspondence and other tasks in order to ensure smooth and efficient functioning of the practice.
Experience in accounts receivable (Hospital Billings, Medicare) &/or Theatre Bookings procedures would be highly regarded.
Key Responsibilities
Key Responsibilities include but are not limited to:
- Welcoming and greeting patients
- Provide reception services when conducting patient clinics
- Manage patient appointments through our Genie booking system
- Review incoming patient referrals from faxes and emails. Contact patients to make appointment based on the referral
- Ensure accurate patient invoices/receipts are issued to patients
- Liaise with patients regarding procedures
- Scanning, faxing and emailing patient correspondence
- Previous experience providing medical reception support is preferred
- Minimum 1 year experience in a medical practice (preferably specialist practice)
- Previous experience with Genie booking system would be an advantage
- Previous experience with accounts receivable (Hospital Billings, Medicare, Banking) and/or Hospital Bookings would be an advantage.
- Ability to communicate effectively with doctors, staff and patients
- Ability to handle a fast paced environment, prioritise based on importance and organise workflow effectively
- Demonstrated commitment to quality service & attention to detail.
- Ability to work flexibly within a small team or independently to achieve results
- To treat patients and family representatives with empathy and compassion
- Ability to travel and work at any of our practice locations (with notice and by mutual agreement) - this role is primarily based in our Wollongong rooms
If you are passionate about making a difference in the lives of cardiac patients, and are looking for a challenging but supportive environment, this is the role for you. We are seeking talented individuals who wish to build on their current skill set. This is a key role in the delivery of cardiac services in our practice and ensuring a positive patient experience.
If you possess the attributes and experience, please submit your CV to the Practice Manager, The Cardiac Centre NSW.
You may be asked to supply the following certificates prior to an offer of employment:
Current Criminal Record Check
Current Working with Children Check
Current CPR/Basic Life Support Certificate
4 Apr 2025;
from:
linkedin.com