Medical Receptionist

Description:

About The Opportunity

King Street Medical is a leading and trusted practice who are committed to excellence in patient care. The role of a medical receptionist is an integral part of a healthcare team. The reception team are relied upon to ensure the smooth running of the clinic.

As the medical receptionist, you will need to be energetic and have a can do attitude.

2 positions available - Our team is growing and we are looking for an experienced full-time medical receptionist and 1 enthusiastic and flexible casual team members.

• 1 x Fulltime (38 hours per week)
• 2 x casual
  
  

Receptionist Responsibilities Will Include

• Scheduling appointments, greeting & checking out patients
• Answer the telephone in a courteous and professional manner
• Maintain medical records and patient billings accurately
• Handle cash, EFTPOS and other payments and adhere to practice billing policy
• Scan and file documents
• Open, stamp and distribute incoming mail, emails and faxes
• Type documents as required, with a high level of accuracy
• Receive and convey messages in writing, verbally and electronically
• Liaise with patients and their families in a compassionate manner
• Book and organise staff and/or doctors’ meetings as directed
• Perform other reception duties as directed by the Practice Manager or Principal Doctor/s.
• Participate in ongoing professional development
  
  

The Successful Candidate Will Have

• Previous medical reception experience or willingness to learn
• Strong computer literacy with the ability to quickly learn computer software
• Exceptional customer service experience
• The ability to build positive working relationships
• Meticulous attention to detail
• Strong work ethic and positive attitude
• Be flexible with their hours of work
• The ability to maintain a high level of professionalism and confidentiality
• Excellent communication skills, written and verbal
• Be able to balance competing priorities and tasks whilst maintaining a timely service
• The ability to work independently, and also work productively within a team environment.
  
  

We are looking for someone who is able to demonstrate excellent organisational skills!

Desirable Skills

• Previous experience with Best Practice and HotDoc software systems
• CPR training undertaken within the past three years or willingness to participate in training
  
  

We are a 7 day medical practice - weekend shifts may/will apply.

Please send a cover letter and current resume with your application.