Description:
*Due to recent machinery of government changes, this position will support the newly formed Department of Customer Services, Open Data and Small and Family Business (CDSB). This position will be advertised under the former Department of Energy and Climate while establishment changes are finalised.*Join the Department of Customer Services, Open Data and Small and Family Business (CDSB), where we are improving customer services to Queenslanders,supporting small and family business owners, and providing better government services and support. We are currently seeking expressions of interest for a sixmonth opportunity as a Senior Advisor in our Executive Services Unit.
The Executive Services Unit team within the Department of Customer Services, Open Data and Small and Family Business provides Cabinet, Parliament, Executive Council, executive correspondence, and administration functions to the Office of the Minister, Director-General and Deputy / Assistant Directors-General to ensure matters are appropriately addressed. As a key member of the team, you will use your expertise to review, prepare and manage executive correspondence and briefing material, supporting a network of departmental officers that utilise the department's correspondence management system.
As The Senior Advisor, You Will
- Provide leadership within the correspondence team by staying outcomes-focused and setting frameworks, procedures and standards for achieving departmental objectives with respect to the review, preparation and management of executive correspondence and briefing material.
- Ensure effective time management and organisation to handle multiple tasks efficiently, including the co-ordination and prioritisation of work across the team.
- Provide high level support and advice to the network of departmental officers that utilise the department's correspondence management system, in particular, high level users and senior staff members.
- Foster teamwork within the correspondence team by actively seeking feedback and providing resolutions to problems or issues, including working closely with divisional contacts.
- Coordinate and prepare reports to aid the department in achieving service standards and on-time delivery.
- Prepare various written materials including submissions, reports, and system documentation.
- Offer expert guidance during system upgrades to ensure smooth transitions, optimal feature utilisation, and alignment with departmental goals.
- Coordinate training initiatives to enhance system compliance and competency across the department.
- Collaborate with internal IT partners and external vendors on system upgrades and enhancements, serving as the department's point of contact for system-related issues.
- Develop and maintain business processes aligned with system capabilities, including implementing and maintaining an audit regime to ensure process and data integrity.
Applications to remain current for 12 months.
Occupational group Administration
7 Apr 2025;
from:
linkedin.com