Account Manager, Amazon Marketplace

Description:

Amazon Australia is seeking motivated and driven Account Managers to join our third-party marketplace team. We have several openings across various categories including Consumer Electronics, Home & Leisure, Fast-Moving Consumer Goods (FMCGs), Fashion, etc. As an Account Manager, you'll play a crucial role in shaping the future of e-commerce in Australia by nurturing relationships with diverse Selling Partners and helping them maximise their success on our platform.

As a trusted advisor, you'll leverage Amazon's cutting-edge tools to help businesses expand their customer base and increase sales. This position offers more than just a job; it's an opportunity to influence the trajectory of online retail in Australia. Working within our collaborative and inclusive team, you'll immerse yourself in this fast-paced world, fostering valuable relationships and continuously enhancing your professional skills. Your expertise will be instrumental in driving the growth of our sellers and contributing to the broader e-commerce landscape in Australia.

If you're passionate about the ever-evolving world of e-commerce, thrive in a results-driven environment, and are eager to make a significant impact, we invite you to join Amazon. Together, we'll innovate and excel.

Our team operates out of our CBD office, conveniently located near many transportation options.


Key job responsibilities
* Build and maintain strong relationships with new and/or existing Selling Partners, from major brands to innovative small and medium-sized businesses
* Drive growth across multiple categories by helping sellers adopt Amazon tools and services
* Analyse industry and Amazon internal data to identify trends, opportunities, and areas for improvement
* Collaborate with various internal teams to implement solutions that benefit both sellers and customers
* Meet or exceed targets for seller account management and growth
* Develop expertise in your category using internal and industry data to understand the competitive landscape, identify customer behaviors, trends and new opportunities
* Relay market needs and seller feedback to internal Amazon teams to improve seller and customer experiences

A day in the life
Your core responsibility will be to manage Selling Partners in your category. You'll work to accelerate and grow these businesses, helping them adopt Amazon tools and services to reach more customers. While the role will be primarily phone and email-based, you have flexibility in how you manage your accounts and achieve your goals. You'll also have the opportunity to take on additional projects according to your strengths, interests, and the needs of the business.

About the team
Our Account Management team is diverse, inclusive, and passionate about creating opportunities for sellers to thrive on Amazon. We come from various professional, educational, and cultural backgrounds, united by our commitment to customer obsession and seller success. Our collaborative environment encourages innovative thinking and supports professional growth.
We work hard but also prioritize work-life balance and team bonding. We celebrate achievements and milestones with activities such as harbor cruises, breakfast BBQs, bowling, and laser tag. Our modern CBD office provides a comfortable and inspiring workspace, easily accessible by public transport.

Requirements:

- 2+ years of professional or military experience
- Knowledge of Microsoft Office products and applications
- Experience prospecting, qualifying, and cold-calling companies
- Bachelor's degree- Experience and track record of exceeding sales goals
- Knowledge of SQL
- Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
- Experience within e-commerce or Retail fields
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
- Experience working with clients

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.