Pre-Analytical Assistant Operational Services Officer

Description:

Central Adelaide Local Health Network

• Statewide – SA
• SA Pathology, Adelaide
• Salary OPS-1 $30,171 - $55,500 p.a. (pro rata) + Superannuation & Salary Sacrifice Benefits
• Salary OPS-2 $58,709 - $63,154 p.a. (pro rata) + Superannuation & Salary Sacrifice Benefits
• Permanent full-time

About the role

OPS-1 We are seeking a motivated and detail-oriented Pre-Analytical Operational Services Officer to join our dedicated team. In this vital role, you’ll provide high-quality customer service and care to patients while supporting specimen management and administration. You’ll be responsible for receiving, sorting, and preparing specimens, ensuring they are handled, stored, and transported according to strict protocols to support timely and accurate diagnosis. Working within a supportive, multidisciplinary environment, you’ll enter and manage patient data using laboratory information systems and respond to enquiries with professionalism and care. This role offers comprehensive training and close supervision, making it an excellent opportunity to grow your skills in a fast-paced healthcare setting.

OPS-2 We’re looking for a proactive and organised Operational Services Officer to support the smooth delivery of high-quality laboratory services. Working under general direction, you'll apply your practical skills and knowledge to accurately sort and accession specimens, perform data entry, and assist with specimen preparation, storage, and transport. You'll play a key role in managing internal and external customer enquiries with professionalism, while also supporting the safe and compliant dispatch of pathology specimens across local, national, and international locations in line with IATA regulations. This is a dynamic role that offers variety and the chance to make a real impact in a vital healthcare setting.

About You:

We are looking for a dedicated and detail-oriented professional with the following key skills and experience:

• Strong communication skills, attention to detail, and a commitment to teamwork.
• Proven ability to provide excellent customer service with confidentiality and care.
• Ability to manage priorities, work efficiently, and maintain high standards in a fast-paced environment.
• Knowledge of Work Health and Safety, Infection Control, and professional ethics.

Your proven experience in delivering exceptional customer service and demonstrating reliability will make you a standout candidate for this role.

Qualifications

See role descriptions

About us

Statewide Clinical Support Services (SCSS) is a unique public healthcare organisation that serves health consumers and provides specialist clinical services to the health system in South Australia. SCSS encompasses BreastScreen SA, SA Dental, SA Medical Imaging, SA Pathology, and SA Pharmacy. Come and work with us to improve the health and well-being of South Australians, across all age groups and at any time of their life or health need.

What we offer

• Attractive salary packaging available
• Strong community minded culture and values providing world class care to South Australians
• Opportunity for movement across the SA Health system: There are always opportunities for you to develop your skills and your career at one of our many metropolitan or regional sites

Diversity and inclusion:

Statewide supports and fosters a culture in which employees feel they belong and feel safe at work. The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Information:

• Please refer to the role description for essential educational/vocational qualifications that may be required.
• Appointment will be subject to a satisfactory Criminal History Check and compliant Immunisation screening as indicated in the role description.
• SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Please note that unsolicited applications from recruitment agencies or third parties will not be accepted for this position.

Job ref: 899982

Enquiries to:

Application Closing Date

11:55 pm Friday 2 May 2025

Attachments

899982 RD OPS1.pdf

899982 RD OPS2.pdf

Australian applicant guidelines

International applicant guidelines

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.