Biosecurity Officer - Sydney

Description:

Who we are
Cargo Operations Inspections are responsible for the inspection of imported food, goods, vessels, aircraft, animals and animal genetic material and the assessment of documentation to confirm compliance with Australia's biosecurity and export market requirements. The team are also responsible for managing goods that do not comply with import/export requirements and capturing information to support evidence-based decisions.
Travellers Operations delivers regulatory screening and inspections of travellers and their goods, at the border to verify compliance with Australia's biosecurity requirements. Travellers Operations works with policy and risk owners within the department to influence and inform operational policy and deliver regulatory functions in accordance with legislative requirements, national standards, and a risk-based operating model. The operations group has a national footprint with a presence at international airports and seaports in all capital cities.
Client Contact Group (CCG) is the central contact point for external clients to the department. The team responds to a diverse range of phone and email enquiries and accesses information about a broad range of topics to fulfil client expectations. Furthermore, CCG is responsible for actioning client requests for inspection of goods imported to Australia by booking appointments for Biosecurity Officers. CCG flexibly respond and deploy officers to cover a diverse range of biosecurity inspection activities across multiple geographical locations. CCG operate as a national team, working across various capital city locations, and consideration of flexible working arrangements to support your work/life balance will be considered after completion of probation, training, and accreditation. The jobs are based in a call centre environment (office-based work).
The key duties of the position include
The Jobs
The duties of a Biosecurity Officer may include, but are not limited to:
• performing a range of screening, inspection, assurance and scheduling related activities associated with cargo, conveyances and people entering Australia
• assessing documentation to confirm compliance with Australia's biosecurity requirements
• managing goods that do not comply with import/export requirements and capturing information to support evidence-based decisions
• providing timely and accurate advice on biosecurity matters to stakeholders/clients, employees and senior managers via telephone and email
• identifying trends in biosecurity risks and escalating these to assist in targeting intelligence and risk-based activities
• managing, modelling and monitoring compliance with appropriate standards of behaviour in line with departmental expectations and including the APS Code of Conduct and Values
• promoting and complying with departmental WHS and Rehabilitation policies and guidelines and being alert for and reporting risks to local management and WHS personnel
• providing on-the-job coaching and assisting and supporting other employees on biosecurity issues.
Please note that this selection process will initially be used to full multiple ongoing and non ongoing vacancies . Non-ongoing contracts will be offered for an initial period of 12 months with the possibility of extension up to a maximum of two years in total. Some of these non-ongoing position(s) may become ongoing. Should a position become ongoing then the merit pool established through this selection process may be used to fill the vacancy on an ongoing basis. The merit pool established through this selection process, which is valid for a period of eighteen months from the date the vacancy was advertised in the Gazette, may also be used to fill future ongoing and non ongoing vacancies in the division where the duties are of a similar nature.
Positions may be full-time or part-time depending on business needs and requirements. You will be required to attend full time for an initial training period if you are offered a part time position. Wherever possible, positions will be offered based on your pathway preference as indicated in your application.
For more information on the day in the life of a Biosecurity Officer, please click here .