Description:
Make an Impact!
We have an exciting opportunity for a Team Leader to join us in Townsville , working across our Home and Community portfolio. In this role, you will be reporting to the Operations Manager to guide your teams in assisting clients according to their NDIS plans and goals. You will ensure a person-centred environment where employees can identify and solve problems within their delegation to ensure the personalised planning process translates into action.
Working as part of a passionate team,â¯other key duties will include:
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Advocating for the ongoing application of Human Rights for people with disability, namely the right to live free from abuse, neglect and exploitation, and the right of choice and control.
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Ensuring consistency of service delivery by encouraging continuous improvement, adherence to practice guidelines and organisational policy and procedure.
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Leading the resolution of escalations and concerns from families/carers/advocates for clients.
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Delivering and promoting organisational strategy through building a capable, relevant, high performing and compliant workforce.
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Management of team on a rotating roster to maintain effective site operations, and ensuring roster is in alignment with target ratio of client to Support Worker hours.
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Creating a well-balanced team culture, embracing and respecting the need to deliver high-quality services to our clients.
What you can bring to the team:
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Bachelor’s degree in human services or equivalent tertiary education is desirable.
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At least 3 years’ experience working in leadership roles within the disability sector.
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Demonstrated ability in assisting vulnerable people to identify goals and in assisting them to make the necessary choices and decisions to achieve these goals.
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Proven ability to apply knowledge of nutrition and hygiene principles within a residential or accommodation setting to ensure appropriate safety and health levels are upheld.
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Interpersonal, negotiation and communication skills required to grow relationships with team members and stakeholders and deal with issues of a sensitive nature.
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Problem solving skills, to successfully identify problems, develop solutions and implement these using a logical and systematic approach.
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Demonstrated experience leading a team to achieve performance targets and KPI’s.
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Proficiency in using current MS Office Suite (i.e. Word, Excel, PowerPoint, Outlook), Employee Self Service programs, and communication technologies.
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Hold or be willing to obtain a Working with Children Check (Blue Card), NDIS Worker Screening Check (Yellow Card), National Criminal History Check (Fit2Work), and an open Drivers License with comprehensive insurance on your vehicle.
Who are #teampossible?
At Endeavour Foundation we have been committed to helping people with disabilities for over 70 years. Our purpose is straight forward, to turn possibilities into reality.
Our commitment extends to creating an inclusive culture, fostering employee growth, learning and optimal performance. When you join our team, you are contributing to support individuals with disabilities to live, learn, work and flourish. Our team embodies our purpose daily, embracing diverse ideas and perspectives that enrich our culture. We call ourselves #teampossible!
At Endeavour we offer a range of employee benefits including:
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We are a value driven organisation dedicated to making a real difference to people living with a disability.
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Salary Packaging Benefits! Package up toâ¯$15,900â¯of your annual salary tax free.
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In addition to your tax-free benefit, you can also use up toâ¯$2,650â¯of your pre-tax income to pay for entertainment expenses (meals, holiday accommodation etc).
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Encouraged and supported ongoingâ¯professional developmentâ¯andâ¯diverse career opportunities.
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An Employee Assistance Program - a free and confidential counselling service available to all staff and immediate family members.
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Corporate Health Insurance plans and discounts with our corporate partners.
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Paid parental leave.
Intrigued? We’d love to hear from you. Please click "apply" to submit your application and join #TeamPossible today!â¯
Endeavour Foundation encourages applications from people of all ages, nationalities, abilities, and cultures. This includes Aboriginal and Torres Strait Islander peoples, CALD (Culturally and Linguistically Diverse), the LGBTQI+ community, and people with disability. We value inclusivity and are committed to adjusting our recruitment process to ensure accessibility and support of an applicant's needs. https://youtu.be/oBtI49fPIig