Description:
Job summary:- Looking for candidates available to work:
- Monday: Morning, Afternoon
- Tuesday: Morning, Afternoon
- Wednesday: Morning, Afternoon
- Thursday: Morning, Afternoon
- Friday: Morning, Afternoon
- 1 year of relevant work experience required for this role
- Working rights required for this role
-
Working rights required for this role
DARWIN RESIDENTS NEED ONLY APPLY
Bookings Officer - Phone Reservations
Katherine Coaches is expanding at our Winnellie location! We're looking for friendly and proactive individuals with a "can-do" attitude to join our team as a Bookings Officer/Admin assistant. This ongoing role offers an exciting opportunity to contribute to a growing business while building a rewarding career in customer service.
Responsibilities:
-Take phone reservations from customers across the Top End, managing travel between communities and connecting them to Katherine and Darwin.
-Handle administrative tasks related to bookings and reservations.
-Provide exceptional customer service with patience, courtesy, and professionalism, especially when communicating with diverse customers, including those with English as a second language.
Qualifications:
-Excellent communication and problem-solving skills, particularly over the phone.
-Strong computer skills with the ability to learn new systems and applications quickly.
-Customer-focused approach with a passion for delivering exceptional service.
-Ability to remain calm and professional under pressure.
-Willingness to learn and contribute to a positive and high-performing team environment.
Advantages:
-Experience working in remote Northern Territory communities.
-Knowledge of Top End roads and communities.
-Experience using booking systems like Takeflite.
-Prior experience in a similar customer service or booking's role.
Don't miss your chance to join a dynamic team and be part of something special. Apply today! Please submit your resume and cover letter to **@katherinecoaches.com.au