Description:
- CBD Locations
- Some hotels offer subsidised meals during your shift.
- Uniforms may be provided and laundered for you.
- The possibility of advancement of your career.
- Develop transferable skills.
- Diverse interpersonal interactions.
- Job security and the opportunity of promotions.
Empire Hospitality Australia is now offering Room Attendant / Housekeeping roles based at deluxe hotels in the BRISBANE CBD for individuals enthusiastic about providing the best in guest experience!
About Empire Hospitality
We are a world class specialist in housekeeping solutions for hotels, resorts and serviced apartments. Empire Hospitality is a fully Australian and family-owned business, we are proud employers and partners in the hotel business. We employ and provide employment opportunities to over 1,800 staff nationally.
The foundation of Empire Hospitality is its passion for excellence in customer service, training and delivery, ensuring that we always strive to meet our client’s expectations.
About The Role
As a Housekeeping Room Attendant, you will be responsible for maintaining cleanliness and orderliness in all assigned guest rooms, ensuring a welcoming and hygienic environment while upholding a high standard of customer service.
In this role, you will be responsible for:
- Changing bed linen and making beds
- Replacing used towels
- Sweeping and mopping floors
- Scrubbing bathrooms and toilets
- Vacuuming carpets
- Dusting furniture
- Replenishing bath care products (e.g. soap and shampoo)
- Restocking beverages and food items in the mini bar
- Cleaning public areas, like corridors
- Reporting any technical issues and maintenance needs
- Addressing guests’ queries (e.g. on additional services)
- Helping guests retrieve lost items
- Ensuring all assigned rooms are clean and tidy by the end of the shift
- Following hotel security guidelines
About You
As a hardworking, motivated and enthusiastic individual with a positive attitude towards work, you will have a passion for providing a high-quality guest experience.
To be successful in this role, you will possess:
- Previous experience in a similar role preferred
- Excellent customer service and communication skills
- Strong attention to detail and organisational abilities
- Ability to work effectively in a fast-paced environment
- Positive attitude and a willingness to go above and beyond for guests
- Flexibility to work different shifts, including weekends and holidays
- Knowledge of hotel operations and procedures is a plus
- Ability to work well within a team and collaborate with others
How To Apply
If you resonate with the above criteria and are looking to work with a supportive team within globally recognised hotel brands, we'd love to hear from you! Simply click "Apply Now" , enter your details, and we will be in touch.
APPLY NOW!
No recruitment agencies, please.