Where

Hotel Administrator - Venue Support Officer

Private Advertiser
Mandurah Full-day Full-time

Description:

We are looking for experienced Part Time - 3 days per week, Administration Officer to join our Peel Alehouse in Halls Head. This role is a key contributor to the success of our businesses ensuring the accuracy and timeliness of data used to make critical decisions within the business.

With multiple sites across Perth North & South of the River, our venues are part of a vibrant urban community sector.

A Pub is not just a venue; it's a cherished institution, a beacon of fun, and a hub of unforgettable experiences. With a fresh, everchanging menu, on point drinks lists, and fun events, we offer iconic destinations that are always bustling with excitement.

Working with a young and dynamic team, the role has a large people scope, assisting with all aspects of the business. This role requires exceptional guest service skills, Front of House experience in Hospitality is desirable but not essential, Administration and Compliance tasks as well as exposure to Stock Control and Stocktaking for our venue. The role is both Administration based and a Hospitality hands on role.

Training is onsite for approx 4 weeks and then you will experience ongoing assistance from a locally based support team who are just a phone call or chat away.

What you’ll do :

  • Complete all financial reconciliations as required; including maintaining point of sale registers to ensure optimal key stroke efficiency and removal of redundant items

  • Maintain all data integrity in all ALH systems in a timely manner as well as all employee records and training records.

  • Manage stock control and stock takes within the venue as well as identify and highlight cash and stock variances

  • Maintain debtor records and ensure payments are received within the policy guidelines

  • Ensure all VISA obligations are met and managed for team members in the ALH systems.

  • Review all venue generated reports and provide feedback to key team members when required.

  • Assist the Management Team in achieving expected audit results as well as Compliance and Loss Prevention.

  • Maintain the administration area in a well organised and professional manner at all times.

  • Assist in ensuring the venue fully complies with all statutory legislation and workplace policies such as liquor licensing, gaming legislation, anti-money laundering (AML), industrial awards, food safety program, smoking, OH&S, trade practises and all ALH workplace policies (i.e. discrimination, harassment in the workplace)

  • Take guest enquiries via phone, email and face to face.

We are looking for those who have a tenacity for the following:

  • strong understanding of accurate financial reporting

  • data entry skills

  • experience with extrapolating data from multiple systems to report centrally

  • time management and prioritising

  • attention to detail

  • excellent communication skills with guests and broader team

  • customer service and sales

  • Must be available Monday's & Friday's - 3rd day can be Wed / Thur (shorter day)

Why join us?

  • Great pre-start training

  • The rate of pay will be in accordance with the Hospitality Industry (General) Award 2020

  • Ongoing support provided by a local team backed by a national support team

  • The chance to be a key part of one of the best pubs in WA

  • Potential for training and growth into other roles within the business

  • Complimentary meals, free parking, generous discounts at our sister pubs

  • Guaranteed 20 hour week over 3 days

  • An exclusive discount card for our ALH Hotels pubs & accommodation, BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W

  • As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing

  • Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big

  • Find out more about our range of benefits and discounts here

About ALH Group

  • Australia’s largest pub group with 27 pubs in WA and we employ over 15,000 people across Australia at more than 350 licensed venues.

  • Our main business activities are pub operations - bar, food, accommodation and functions at 27 pubs across WA

  • Awarded Best Group Operator 2022 - Australian Hotels Association WA

  • Number 2 spot on Randstad Australia’s 2023 Top 10 Employers List

We are together creators


We’re big, but part of something much bigger. ALH is in good company, sitting alongside the likes of Dan Murphy’s, BWS, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future, together - for our customers, guests and each other.


24 Apr 2025;   from: uworkin.com

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