Description:
Helping Families Find Solutions
Welcome to FamilyCare! We are dedicated to enhancing the overall well-being of individuals, families and communities by fostering strengths and optimism. At our organisation, we prioritise the core FamilyCare values that inspire our caring and compassionate staff in all their endeavours. We believe in empowering our employees by offering continuous growth and upskilling opportunities to ensure their success and fulfilment in making a positive impact.
About the Role
To provide support coordination to participants of the National Disability Insurance Scheme (NDIS) by assisting in implementing the supports outlined in their NDIS plan. This includes informal, mainstream and community supports as well as funded supports.
This is a full-time, fixed term (12-month) position, based at our Shepparton office.
Duties include:
- Providing varying levels of coordination support to NDIS participants and their families/carers where relevant, to assist them to implement the supports in their plan
- Coordinate services as defined in the participants NDIS plan, using a strength based and capacity building approach
- Support participants to develop skills and capacity in understanding their NDIS plan and supports, using the participant portal, developing service agreements, monitoring service provision and liaising with providers as needed
- Prepare and submit reports to the National Disability Agency on progress and outcomes within the agreed reporting timeframes
- Actively network locally and regionally to raise awareness and knowledge of the FamilyCare Support Coordination Program
For a more detailed understanding of the key responsibility areas for this role, click here to view the Position Description . If you are using SEEK and not able to view the link, click Apply to view the Position Description.
Role Requirements
Tertiary qualifications in Disability, Social Work, Health, Welfare or equivalent and relevant experience.
Critical to your success in this role will be:
- An understanding of privacy and confidentiality obligations
- Demonstrated experience of working with people with a disability and/or experience in coordinating services for people with disabilities
- High-level engagement skills and ability to establish empowering and positive partnerships with participants and their families
- Understanding of relevant legislation including the National Disability Insurance Scheme Act 2013, Disability Act 2006 and the NDIS operational guidelines
- The capacity to work both independently and as part of a multidisciplinary team
- Valid Working with Children Check, NDIS Worker Screening Check and Satisfactory National Police Check
- Valid Victorian Driver Licence
2+ years of case management experience in a similar position will be highly regarded.
Benefits
In addition to a competitive salary of circa $74,583 - $79,974 (depending on qualifications, skills and experience) + superannuation, you will receive a range of benefits from FamilyCare, including:
- Salary packaging benefit options to increase your take-home pay by up to $15,900 p.a.
- Meals and entertainment packaging benefit up to $2,650 p.a.
- Access to company vehicle for work related travel
- Generous professional development options to help you broaden your horizons and sharpen your skillset during your time with us, including a dedicated training budget
- 4 weeks annual leave + 3 extra days leave between Christmas and New Year
- 12 days sick leave during first year of employment, which extends up to 21 days after 3 years with FamilyCare
- Accrued Day Off (option if full-time) to help you enjoy a healthy work-life balance
- Access to Employee Assistance Program
If you would like further information about this position, please contact Katie Millen , Manager Carer Support Services on mobile: 0448 813 441 .
Applications must include a cover letter , resume and a written response addressing the Key Selection Criteria in the Position Description .
Applications close Sunday 27 April 2025 .
FamilyCare is an equal opportunity employer and encourages individuals of diverse backgrounds including those from the Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQIA+ communities to apply.
Looking to take the next step in your NDIS Support Coordination career? Apply Now!