Where

Medical Receptionist

Yackandandah Health
Healesville Full-day Full-time

Description:

About us:

Yackandandah Health is proudly part of the Apollo Care Alliance, an innovative national organisation with a unique vision to support not-for-profit communities. Our medical centre is located in beautiful North East Victoria, close to snow fields, wineries and waterways. With over 100 employees, Yackandandah Health is the largest employer in the town.
We have developed a sustainable intergenerational site providing residential aged care, childcare, a medical centre, allied health services and apartment living. We are innovative and forward thinking in our approach to the delivery of community services. We are committed to providing high quality health care for our patients & residents and we pride ourselves on our wide range of medical services that we offer to our community.
About the role:

We’re looking for a passionate, friendly and organised super star to join our team. This role is a permanent part time position and is frontline. So, we are looking for someone who is friendly and has an empathetic personality. We are a small team and you will work closely with the clinical staff, reception staff and practice manager. You must have great customer service skills and ability to multitask, we may be small but be sure get busy.
Duties will include, but not limited to:
  • Meet and greet patients
  • Manage phone enquiries and schedule appointments
  • Ensuring the reception, waiting room & consult rooms are presentable & restocked
  • Ensuring medical records are managed confidentially and efficiently
  • Liaise with all team members and external companies for care requirements
  • General administration duties – scanning, emailing, mail, banking ect…
  • Collection and entering patient details into the system
  • Participate in quality improvement activates
  • Scheduling monthly Medication chart bookings for aged care residents
  • Training requirements for professional developments
  • Participation in staff meetings
  • Supporting the whole team to ensure a smooth running of the practice
  • Reporting requirements – To the Practice Manager

Essential Criteria:
  • Medical or Dental reception experience preferred
  • Must provide a current driver’s license
  • Excellent written and verbal communication skills
  • Excellent organisation and time management skills
  • Ability to work in a fast-paced environment
  • Experience with Best Practice Software is preferred
  • Ability to work as part of the team
  • Willing to obtain a NDIS clearance
  • Willing to obtain a Working with Children’s Check

Desirable:
  • Currant First Aid Certificate
  • Medical Terminology
  • Cert 3 Business Administration or Cert IV in Business

What you need to do now:
Yackandandah Health Medical Centre looks forward to welcoming you to our passionate and dedicated team and we hope to thrive together into the future.
If you are interested in this role, please send and up-to-date copy of your resume and cover letter to Hayley via email at jobs@apollocare.com.au
You can also apply via the application on our job boards (SEEK, Indeed etc.).
We will be in contact with successful candidates accordingly.
24 Apr 2025;   from: uworkin.com

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