Description:
Application Support Analyst (2 Roles Available!)We’re looking for not one, but two enthusiastic and solutions focused Application Support Analysts to join our clients national IT team, one on a permanent basis, and one on a 6 to 12-month contract.
This is your chance to step into a dynamic, purpose driven environment where the systems you support help real people in real ways. Whether you're looking for a long term career move or a rewarding contract role, we’ve got a spot for you.
What’s in it for you…
- Flexibility to work 3 days from home and 2 days from the office
- Competitive salary $93K - $115k (inc Super) + NFP Packaging
- Collaborative team of Salesforce CRM professionals
- Opportunity to learn and grow
About the Role…
As an Application Support Analyst, you’ll play a key role in supporting and enhancing the systems that power our national network. From day to day troubleshooting to long term improvements, you’ll help ensure our teams have the tools they need to deliver vital programs to families across Australia.
You’ll work closely with the Technology Manager and collaborate with a wide range of stakeholders to maintain and optimise key applications with a strong focus on Salesforce. You’ll be hands on, proactive, and a trusted partner across multiple departments.
What You’ll Be Doing…
• Providing responsive, solutions focused support to end users
• Administering and configuring Salesforce and other key business systems
• Building strong relationships with internal stakeholders and external partners
• Translating business needs into scalable, effective solutions
• Performing testing, troubleshooting, and documentation
• Supporting change management and end user training
• Exploring new ways to improve systems, processes, and the user experience
• Ensuring data integrity and system security across the board
The ideal match…
You’ve got 3 to 5 years of IT experience and a passion for making systems work better for the business and the people using them. You’re confident working in support roles, great with stakeholders, and motivated by a meaningful mission. And you bring hands on experience with Salesforce, which is central to this role.
What you’ll bring…
• Experience in an application or system support environment
• Strong problem solving and analytical skills
• Excellent communication and stakeholder engagement abilities
• Proficiency in Salesforce (must have)
• Intermediate Microsoft 365 knowledge (Teams, SharePoint, Outlook, etc.)
• Experience with at least one of the following:
o Financial applications (e.g. Sage Intacct)
o BI tools and reporting platforms (PowerBI)
o Workflow or integration tools (e.g. Workato, Zapier, Mulesoft)
Desirable…
• Experience in the not for profit sector
• Familiarity with formal project management approaches
What else is on offer...
• Two opportunities: (One permanent role & One 6 to 12 month contract)
• Competitive salary, reviewed annually
• Flexible work arrangements for work life balance
• Not for profit salary packaging benefits
• Paid parental leave and birthday leave
• A fifth week of annual leave (after qualifying period)
• Public holiday swap options (up to 2 per year)
• Professional development support
• Discounts across major retailers
• Three paid volunteer days each year
• Employee assistance program for you and your family
Whether you're seeking a long term role or a short term opportunity to make an impact, we’d love to hear from you. APPLY NOW! Or reach out the dean@rec4tech.jobs for a confidential chat.
At Rec4Tech, we know that diversity isn’t just important—it’s what makes workplaces awesome! We love teaming up with organisations that feel the same way. Whether you’re Aboriginal, Torres Strait Islander, from a culturally diverse background, living with a disability, or simply someone with a unique story to share, we want to hear from you.
We don’t care about labels like race, religion, gender identity, sexual orientation, age, or whether you prefer pineapple on pizza (no judgment here). What matters is your talent and passion. Need a tweak or two to make the application process work for you? No worries—let us know, and we’ll sort it out. Let’s do this together!
24 Apr 2025;
from:
uworkin.com