Executive Officer - Central Australia

Description:

JOIN THE CHAMBER

Working for the Northern Territory Chamber of Commerce offers a unique opportunity to contribute to the growth and success of local businesses across a dynamic and diverse region. You’ll play a key role in supporting economic development, advocating for business interests, and delivering real value to members in Central Australia.

With a strong focus on collaboration, innovation, and community engagement, the Chamber fosters a supportive and purpose-driven work environment. It’s an ideal place for professionals passionate about business growth, regional development, and making a positive impact.

We are the voice of Territory Business representing the employers, the investors, the innovators and the future makers across the Northern Territory. Join a team that’s supporting businesses of all sizes across all sectors and shaping the future of the Territory’s economy.

PRIMARY OBJECTIVE

Working in close partnership with the Chief Executive Officer, the primary objective of the Executive Officer – Central Australia is to support the Chamber of Commerce NT in fulfilling its mission in Central Australia to serve members through the delivery of high-quality services aligned with the Chamber’s strategic objectives.

This role will be consistently reflecting the values and brand of the Chamber in all interactions with members, stakeholders, and the broader community, while fostering a high-performing, values-driven team culture.

RESPONSIBILITIES

Membership Growth and Retention - Actively promote Chamber membership by identifying and recruiting prospective members, with a strong focus on retaining existing members through ongoing engagement and value delivery.

Office Leadership and Operations - Manage the operations of the Chamber’s Central Australian office, including strategic planning, financial oversight, people management, and fostering a high-performance team culture.

Regional Executive Committee Engagement - Build and maintain strong, collaborative relationships with the Chairs of the Central Australian and Barkly Executive Committees.

Secretariat and Governance Support - Provide high-quality secretariat support to the Central Australian and Barkly Executive Committees, ensuring meetings are conducted in line with the Chamber’s constitution, and that agendas, minutes, and reports are prepared and distributed accurately and on time.

Member Engagement, Support and Services - Serve as a key point of contact for members, connecting them with relevant Chamber services and support. Ensuring the team is collaborating with all other staff across the Chamber network by maintaining consistent member contact, support and connection to services.

Event Management - Lead the delivery of Centralian Australian Chamber events, including networking functions, forums, workshops and stakeholder meetings. Work closely with the internal event staff, sponsors, and external suppliers to ensure smooth execution and strong engagement outcomes. Ensure all events align with the Chamber’s strategic objectives, meet member and stakeholder expectations, and are delivered professionally, on time and within budget.

Strategic and Advocacy Functions (in consultation with the Chief Executive Officer):

• Provide strategic insights to inform policy development and advocacy priorities.

• Represent Chamber members in interactions with senior stakeholders across Central Australia and on relevant committees.

• Attend and represent the Chamber at public events, forums, and functions.

• Maintain a strategic, apolitical awareness of the business community’s views and accurately reflect these in advocacy efforts.

• Identify, assess, and pursue opportunities to expand and enhance member services.

Essential Qualifications & Experience

• Strong governance skills and secretariat experience to support Regional Executive Committees and other advisory bodies

• Maintain the Chamber principle of Member First in all activities and communications

• Experience and passion for networking, marketing and/or business development

• Proven management expertise, particularly in relation to financial management and people management

• A working understanding of the unique needs and opportunities of member businesses across Central Australia

• First class communication skills, including an ability to represent the Chamber in public forums and to the media, where required

• Possess a current Driver’s Licence

Key Personal Attributes

• Well presented, with professional manner

• Project a competent and confident image

• Highly self-motivated

• Good governance, management and leadership skills

• A high level of confidence in meeting and dealing with representatives of a wide range of industry sectors

• Ability to develop effective working relationships with a wide range of people

• Strong work ethic and professional integrity

• High degree of flexibility

CHAMBER characteristics & values

• Members First

• Always do the Basics Better

• Share our Success

• Think like a Member

• Integrity is Everything

• Knowledge and Collaboration Defines Us

• Always Seek Solutions to Improve the Tyranny of Distance

KNOWLEDGE, SKILLS AND EXPERIENCE

Essential Selection Criteria:

• Significant experience in member, client or customer-facing roles with outstanding customer service skills

• Highly organised and systematic

• Strong planning and time management skills

• Able to multitask and manage conflicting priorities

• Exceptional attention to detail

• Advanced in Microsoft suite of products including, Word, Excel, PowerPoint and databases and formatting of complex documents

• Strong people skills and excellent internal and external stakeholder relationship

• People leadership and management skills

• Excellent verbal and written communication skills

• Experience leading and working as part of a team

• Experience of meeting challenging deadlines and demonstrated problem solving ability

• Ability to develop and implement new systems and processes

Desirable Selection Criteria:

• Strategic policy development knowledge

• Experience working in a remote team business environment

• Experience working with a CRM system

Find out more

If you are interested in the position and want further information about the role, please contact Glen Hingley, Interim General Manager on (08) 8982 8120 (direct line). Please do not call for any general enquiries related to the application process. For assistance with your application or for general queries please contact via email hr@chambernt.com.au.

Submitting your application

Applicants are requested to submit a comprehensive CV and provide a covering letter of no more than three pages demonstrating your knowledge, skills and ability to effectively undertake this role in accordance with the position competencies.

All position competencies listed in the Job Description Form will be assessed during the selection process.

To submit your application, click the “Apply” button on this page.