Description:
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Full time roleâ¯Â
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Monday-Friday with availability to work on weekend's based on business requirement
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A step into the healthcare world - training is providedÂ
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Are you interested in making a difference to peopleâs lives?Â
Do you want to use your customer service and sales skills for something good?Â
At ResMed we want people to âAwaken their bestâ by offering solutions to help people get the best nightâs sleep possible.Â
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We are looking for a Store Manager to join our ResMed direct to consumer business to manage our team and ever-growing customer base to help with their sleep health.Â
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About ResMed: Â
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Imagine a world where people are delighted by their healthcare experience. The ResMed team is taking giant strides towards making this a reality. We are looking to solve unique and exciting challenges utilising technology and connected solutions to impact over a billion people. We have an innovative 30 year history as global leading medical pioneers but now is the time to continually push boundaries, innovate in new spaces and help improve people's health on a large scale.â¯Â
To learn more,â¯visit ResMed.com and follow @ResMedÂ
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Letâs talk about the role: Â
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The Store Manager is responsible for the effective operating, running and achievement to budget of their store/s through effective leadership and management of their teams and developing an exceptional customer centric culture.â¯â¯Â
Reporting to the State Sales Manager, the Store Manager is responsible for ensuring that team/s are inspired and empowered to deliver the achievement of sales, key performance indicators and customer service aligned with our vision to ensure that each customerâs needs are met through our products/services and they are achieving a good nightâs sleep.â¯Â
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Driving a culture that is laser focused on amazing customer serviceÂ
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Effective leadership and management of the teamÂ
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Lead, motivate, develop & drive the team to achieve commercial targets. Demonstrate an energetic approach in both sales and managementÂ
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Liaise and build relationships with Sleep Physicians, General Physicians, Sleep laboratories and other allied health professionals to drive and maintain businessÂ
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Manage, coordinate and approve leave applications for team members. Ensure alignment with roster requirements. Manage store rosters aligned with sales volumes and team members leave. Ensure each store is running at optimal staffing levels.Â
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Recruit, on board and mentor staff as requiredÂ
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Manage stock control including but not limited to ordering, movement through stock transfers to and from the store, stock takes etc. Complete merchandising as required.Â
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Maintain relationships of key stakeholdersÂ
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Work collaboratively with multi-function teams and other store managersÂ
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Let's talk about you: Â
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Previous success in retail managementÂ
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Ability to recruit and motivate a team. You have an open mindset to change and a strong ability to lead others effectively through changeÂ
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Sales focused and goal-drivenÂ
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Displays excellent interpersonal, communication and mentoring skillsÂ
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A passion for creating a fantastic customer experienceÂ
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Has full knowledge of own area of responsibility and applicable practices and proceduresÂ
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Having the experience in managing the performance, training and development of a team is an advantageÂ
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To really get us excited, you will be driven to learn new skills and keen to secure a role which offers exposure to an exciting industry that can offer an exciting new career.Â
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What's in it for you: Â
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Training is provided - we look for a great attitude and someone eager to learnÂ
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Job satisfaction - you will come to work each day knowing you are making a differenceÂ
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Rewards - monthly and quarterly sales bonusesâ¯Â
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Benefits - as part of a global company we provide benefits such as Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), 20 weeks Paid Parental leave, 2-day Volunteer leave and Carers leave, every new hire gets a ResMed onboarding pack prior joining, and many more!â¯Â
Joining us is more than saying âyesâ to making the world a healthier place. Itâs discovering a career thatâs challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
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