Description:
Kalwun Development Corporation Ltd is an Aboriginal & Torres Strait Islander community controlled organisation currently seeking to fill the following vacancy within our Health and Wellbeing Services division. Kalwun Health and Wellbeing Service delivers a primary health care service to the people of the Gold Coast & surrounding communities.
* This is an identified position, applicants must be an Aboriginal or Torres Strait Islander person *
About the Role
The Medical Receptionist will provide quality customer service, effective and efficient administration support and you will play an integral role in our overall patient engagement and attendance. You will be working in a professional environment assisting Aboriginal and Torres Strait Islander people with a range of complex health related issues. Based at our busy Miami clinic, we are seeking an individual who can work under pressure in a fast paced environment, multi-task, and remain compassionate at all times.
Position Duties
- Booking and confirming client appointments
- Providing efficient and courteous customer service
- Providing administrative support to clinical staff
- As this is a key front line role, you must be well presented, welcoming and professional
- General office duties
- Experience in an administrative role within the healthcare industry is desirable.
Essential Selection Criteria
- Excellent written and verbal communication skills
- Demonstrated computer literacy including proficient keyboard and data entry skills
- Prior experience working in a front line customer service role
- Ability to work effectively as part of a multi-disciplinary team
- Considerable tact and diplomacy and ability to maintain confidentiality
- Proven ability to display professional courteous manner when dealing with patients, staff and the general public
- Ability to work independently and to demonstrate initiative
- Understanding of Medicare billing items is desirable
- Current Qld C class drivers licence
What we offer
Kalwun values the contributions of all staff and is committed to providing an inclusive workplace where all staff feel accepted, included and welcomed. Our Employees enjoy a variety of benefits including:
- Competitive salary
- Salary sacrifice of $15,000 per annum which can significantly increase your take home pay
- Company that is focused on improving the health and wellbeing of our community
- Five weeks of annual leave per year
- Additional paid personal leave
Additional Information
- This position requires the successful applicant to satisfy a national criminal history check and hold a current drivers' licence.
- *IDENTIFIED POSITION - To perform this role it is essential that the person who holds the position be an Australian Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991 that applicants are Australian Aboriginal or Torres Strait Islanders. A Confirmation of Aboriginality will need to be provided.
To apply
Please send a current CV with a cover letter outlining your suitability for the position and addressing each of the selection criteria.